Mithun Kumar

Critic
DISC Type : C

IT Operations Assistant at World Food Programme

Greater Delhi Area, India

Overview

Mithun Kumar is an IT Operations Assistant at the United Nations with extensive experience from roles at the World Food Programme and IBM. He is an AWS and Azure certified professional with deep expertise in the Microsoft 365 ecosystem, including Teams, SharePoint, and Intune, complemented by a Diploma of Education.

Colleagues describe Mithun as a knowledgeable and skilled technician. His participation in Toastmasters suggests a keen interest in developing strong communication and public speaking skills. People who have worked with him often describe him as having excellent technical knowledge and good troubleshooting skills.

He is noted for having knowledge of multiple languages.

Personality Overview

Critic

ROI Driven

Information Seeker

They choose to analyze logically and value facts to emotions.  It is very likely that they will negotiate pricing or other important terms. Unless the value is proven by data, they are unlikely to value fancy features.

Topics They Care About

Cloud Platforms
He holds certifications as an AWS Certified Cloud Practitioner and is also Azure Certified, with experience in Azure administration.
Microsoft 365 Ecosystem
His expertise covers Microsoft 365 administration, including specialized knowledge of Teams, OneDrive, SharePoint, and Intune, as confirmed by his certifications and job roles.
IT End-User Support
His career includes roles as a System Engineer and Desktop Support Engineer, providing support for Windows, Mac, and on-premise Active Directory environments.

Media Appearances

Mithun has no verified media appearances

Work History

1-2018
IT Operations Assistant at World Food Programme
6-2016 - 10-2017
Senior Technical Support Engineer at CMS IT Services
7-2014 - 5-2016
System Engineer at IBM
5-2013 - 7-2014
Desktop support engg at Wipro Infotech
2-2012 - 12-2012
Service Engineer at LemonLearn eServices Private Limited

Education

7-2007 - 6-2010
Diploma of Education from State Board of Technical Education and Training
2007 - 2010
Diploma from BSF IT Bangalore

More Information

Social Presence :

Prographics :

Exp : 12 Location : Greater Delhi Area, India Job Level : Junior Designation : IT Operations Assistant at World Food Programme
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Insights For Selling To Mithun

During A Call Or A Meeting

DO's

  • Be ready to answer many clarity-seeking questions and requests for information
  • Leverage facts and figures wherever possible; use percentages, numbers etc.
  • Keep some extra margin while sharing pricing, they are likely to negotiate later

DONT's

  • Don’t try too hard to build a relationship with them
  • Make extra effort to not seem pushy or confrontational
  • Don't give superficial answers, they are easily rattled by them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Mithun is

  • Proven ROI, pricing and objective proof points are the factors that sway their decision.
  • Will you ever get a clear answer from Mithun

  • They are comfortable saying no if they are convinced that it is the correct decision.

Insights For Deal Planning

    How fast (or slow) will Mithun move?

  • Their decision-making is neither very fast nor very slow, they are somewhere in between.
  • Can Mithun take some risk or not?

  • They can take risks if their analysis shows that it would be worth it.

You And Mithun

Personality Compatibility


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