Joy Moore, RN, BSN

Energizer
DISC Type : I

Clinical Transformation Director at BD

Memphis Metropolitan Area, United States

Overview

Joy Moore is a Strategic Customer Director at BD with over 24 years of experience blending clinical insight and commercial strategy in medical device sales. Holding a BSN from the University of Memphis, she focuses on expanding market share and building executive partnerships. Colleagues describe her as a strategic, goal-oriented, and trusted leader.

Her career includes successfully navigating a company acquisition when the division she managed at Hollister Incorporated was purchased by Evenflo Company, Inc.

Personality Overview

Imaginative

Believer

Informal

They are really good at seeing what the long-term impacts of their decisions could be.  They are not always early adopters but can be pursuaded by leveraging strong relationships. Unlike C or D types, they are vocal with their opinions but not so much with their questions.

Topics They Care About

Strategic Account Growth
Her roles focus on deepening customer partnerships, managing key accounts, and executing strategies to expand market share and achieve sustainable business growth.
Clinical & Commercial Strategy
She uniquely combines her clinical background as a Registered Nurse with commercial strategy to effectively position solutions and drive adoption in healthcare systems.
Sales Team Leadership
With extensive experience as a Regional Sales Manager, she has a proven track record in coaching, talent development, and leading high-performing teams.

Media Appearances

Joy has no verified media appearances

Work History

10-2023
Clinical Transformation Director at BD
10-2015 - 9-2023
Strategic Customer Director, Key Accounts at BD
6-2012 - 10-2015
Regional Sales Manager- Surgical at CareFusion
1-2008 - 5-2012
Eastern Regional Sales Manager at Evenflo Company, Inc.
10-2006 - 1-2008
Eastern Regional Sales Manager at Hollister Incorporated

Education

BSN from University of Memphis

More Information

Social Presence :

Prographics :

Exp : 26 Location : Memphis Metropolitan Area, United States Job Level : Mid-senior Designation : Clinical Transformation Director at BD
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Insights For Selling To Joy

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Talk about their team and how your product will help them do things better and easier
  • Share some stories about how you you have helped people in similar positions succeed

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Joy is

  • Relationship and rapport can play an important role, sometimes more than the other factors.
  • Will you ever get a clear answer from Joy

  • They will probably never say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Joy move?

  • They are not the quickest decision makers, their friendly attitude could be misleading.
  • Can Joy take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Joy

Personality Compatibility


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