Juan Cifuentes Mora

Examiner
DISC Type : cs

Vicepresidente de Clientes, Transformación y Nuevos Modelos de Negocio at Seguros SURA

Santiago, Santiago Metropolitan Region, Chile

Overview

Juan Cifuentes Mora is the Vice President of Clients, Transformation, and New Business Models at Seguros SURA, bringing extensive experience from the financial sector. He specializes in strategic vision and leading multidisciplinary teams across banking, insurance, and pension funds.

Juan is deeply invested in client-centric cultures, emphasizing excellent service and making customers lives easier. He actively engages in industry events, focusing on transformation, innovation, and collaborative ecosystems.

He once obtained first place in the "Medication Management and. . . " category at the ISPOR Chile Awards.

Personality Overview

Status Quo Seeker

Late Adopter

Unexpressive

They are thorough and always follow a systematic approach.  They do not like taking risks at all and go for proven options in the end. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Client Transformation
As VP of Clients, Transformation and New Business Models, Juan is dedicated to building a customer-centric culture and improving client experiences at Seguros SURA.
Business Innovation
Juan actively promotes innovation within Seguros SURA, specifically mentioning initiatives like "Seguro x KM" and collaborations for digital transformation.
Multidisciplinary Leadership
Juan enjoys leading diverse teams to build comprehensive visions for projects, leveraging his strategic mindset and environmental awareness.

Media Appearances

Juan Cifuentes – VP de Clientes, Accesos y Ecosistemas de Seguros SURA – Invita al #InnovaSummit (Video). Featured in Facebook (Innova360CL)

See Now

Work History

4-2024
Vicepresidente de Clientes, Transformación y Nuevos Modelos de Negocio at Seguros SURA
9-2020 - 5-2024
Vicepresidente de Clientes, Accesos y Ecosistemas at Seguros SURA
3-2018 - 8-2020
Director Clientes y Desarrollo de Negocios at Seguros SURA
10-2015 - 7-2016
Gerente División Comercial y Empresas at Isapre Colmena
6-2014 - 9-2015
Gerente División Empresas at Colmena

Education

5-2022 - 11-2022
PADE from ESE Business School Chile
10-2024 - 10-2024
Transformación Executive from Universidad del Desarrollo

More Information

Social Presence :

Prographics :

Exp : 15 Location : Santiago, Santiago Metropolitan Region, Chile Job Level : N/A Designation : Vicepresidente de Clientes, Transformación y Nuevos Modelos de Negocio at Seguros SURA
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Insights For Selling To Juan

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Juan is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Juan

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Juan move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Juan take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Juan

Personality Compatibility


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