Julian Falla

Questioner
DISC Type : c

Demand Manager at Teleperformance

Bogota, D.C., Capital District, Colombia

Overview

Julian Falla is a Demand Manager at Teleperformance, specializing in implementing technology and AI projects. An engineering graduate from Universidad Nacional de Colombia, he is certified in SCRUM and Six Sigma, focusing on process improvement and quality management based on ISO 9001: 2015 standards.

Outside of his professional role, Julian is actively involved in the project management community through volunteer work with the PMI Bogota, Colombia Chapter. He enjoys sharpening his problem-solving skills with logic games and continuously pursues new certifications in his field.

He uniquely combines expertise in cutting-edge AI project management with deep knowledge of traditional quality control systems like ISO 9001.

Personality Overview

Cautious & Analytical

Value Seeker

Systematic

While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.  It is quite likely of them to ask for pricing or other concessions. They prefer to do thorough analysis of any situation.

Topics They Care About

AI Project Implementation
As a Demand Manager, he focuses on deploying technological innovation and artificial intelligence initiatives for clients from inception to execution.
Process Improvement
He has extensive experience using Six Sigma and continuous improvement methodologies to enhance business processes and staff performance.
Quality Management Systems
As a certified internal auditor for ISO 9001: 2015, he focuses on maintaining operational and quality standards within organizations.

Media Appearances

Julian has no verified media appearances

Work History

9-2023
Demand Manager at Teleperformance
2-2023 - 8-2023
Project Manager Analyst at Teleperformance
9-2022 - 1-2023
Analista de Productividad at Refinancia S.A.
5-2021 - 9-2022
Corporative Standards Analyst at Teleperformance
9-2019 - 3-2022
Asesor Sistema Gestión de Calidad at Universidad Nacional de Colombia

Education

8-2022 - 6-2023
Especialización en gestión de proyectos de ingeniería from Universidad Distrital Francisco José de Caldas
2013 - 2018
Ingeniería from Universidad Nacional de Colombia

More Information

Social Presence :

Prographics :

Exp : 6 Location : Bogota, D.C., Capital District, Colombia Job Level : Middle Designation : Demand Manager at Teleperformance
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Insights For Selling To Julian

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • If you have a lower priced product compared to the competition, call out the same
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid rushing them, be polite and patient

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Julian is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Julian

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Julian move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Julian take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Julian

Personality Compatibility


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