Jurrien Heynen

Collaborator
DISC Type : is

Associate Director EU and Canada Fulfilment and Home Delivery at Wayfair

Steppingley, England, United Kingdom

Overview

Jurrien Heynen is a board-level supply chain and e-commerce director with over 25 years of experience leading large operational teams for blue-chip retailers like Wayfair and Tesco. He has an exceptional track record of improving customer service and cost efficiency in Europe and China. He holds a Bachelor of Science from the University of Wales, Cardiff.

He has a professional passion for environmentally conscious logistics, demonstrated by his leadership on green supply chain initiatives. In a 2023 interview, he discussed leveraging both manual handling training and automated solutions to ensure employee safety and operational efficiency, highlighting a focus on his associates well-being.

He received the Green Supply Chain Award in 2011 for setting high standards for environmental friendliness and strong leadership in China.

Personality Overview

Appreciative

Consensus Builder

Example Driven

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

E-commerce Warehousing
As Associate Director at Wayfair, he oversees massive warehousing operations in the UK, EU, and Canada, focusing on delivering perfect orders cost-effectively and at scale.
Green Logistics
He won the "Green Supply Chain Award" for his commitment to environmentally friendly shipping standards during a major transformation project in China with Tesco.
Supply Chain Transformation
He has a history of delivering significant change, including centralizing a £1. 5bn procurement function and leading major international transformation projects for retailers.

Media Appearances

Jurrien has no verified media appearances

Work History

2-2026
Associate Director EU and Canada Fulfilment and Home Delivery at Wayfair
2-2025 - 3-2026
Associate Director EU & Toronto Operations at Wayfair
7-2024 - 2-2025
Associate Director EU Operations at Wayfair
5-2020 - 6-2024
Associate Director at Wayfair
11-2016 - 10-2019
Head of Procurement and Logistics at Laing O'Rourke

Education

1986 - 1989
Bachelor of Science (BSc) from University of Wales, Cardiff
Education details unavailable from The Kings School, Worcester

More Information

Social Presence :

Prographics :

Exp : 35 Location : Steppingley, England, United Kingdom Job Level : Mid-senior Designation : Associate Director EU and Canada Fulfilment and Home Delivery at Wayfair
URL has been copied!

Insights For Selling To Jurrien

During A Call Or A Meeting

DO's

  • Take time to make them feel comfortable before getting to the main pitch
  • Show them how they look good by making this decision
  • Show genuine interest in solving their problems

DONT's

  • Avoid unnecessary confrontation if it arises incidentally
  • Don’t ask too many questions that sound too dry and objective
  • Don’t get into excessive details unless prompted

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Jurrien is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Jurrien

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Jurrien move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Jurrien take some risk or not?

  • They are unlikely to take many risks.

You And Jurrien

Personality Compatibility


Other Wayfair Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.