Justin Chien

Commander
DISC Type : D

Head of Manufacturing Eng, NPI, Packaging & Accessories at Amazon Lab126

Fremont, California, United States

Overview

Justin is a manufacturing executive at Amazon Lab126, specializing in bringing hardware products from concept to launch. His expertise covers the end-to-end process, including NPI, supply chain, and factory operations. He holds a Bachelor of Science in Electrical Engineering from UC Santa Barbara.

He is passionate about team collaboration and creating products that enhance connectivity, allowing people to spend more quality time with family and friends. He frequently expresses pride in the teams he leads and the challenges they overcome together in delivering new technology to the market.

He was part of a 7-person startup team within a larger company that pioneered a "Smart Cities" street lighting application.

Personality Overview

Risk-Taker

Candid & Clear

Impact-Driven

They are very proud of what they do.  They respond better to strong and respectful interactions. More than the product, they care about the effectiveness of the product.

Topics They Care About

Hardware Product Delivery
His career focuses on leading cross-functional teams to deliver hardware products from initial concept and prototyping through to mass production and end-of-life.
Manufacturing Operations
He has extensive experience in standing up and sustaining Tier 1 contract manufacturers, managing factory bring-up, and overseeing the entire production lifecycle.
Team Collaboration
His posts consistently emphasize his pride in his teammates and the success achieved through working together to design, test, and manufacture complex products.

Media Appearances

Justin has no verified media appearances

Work History

2-2019
Head of Manufacturing Eng, NPI, Packaging & Accessories at Amazon Lab126
5-2016
Head of Manufacturing Engineering & NPI at eero
2-2015
Manufacturing Operations at eero
5-2012 - 2-2015
Sr Program Manager, HW Products at Silver Spring Networks
10-2013 - 1-2015
Streetlighting EPM & MFG Operations at Silver Spring Networks

Education

2000 - 2005
Bachlors of Science from UC Santa Barbara

More Information

Social Presence :

Prographics :

Exp : 20 Location : Fremont, California, United States Job Level : Mid-senior Designation : Head of Manufacturing Eng, NPI, Packaging & Accessories at Amazon Lab126
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Insights For Selling To Justin

During A Call Or A Meeting

DO's

  • Help them weigh the risks by sharing objective proof points without becoming too analytical
  • Use phrases like ‘it’s your decision’, ‘strategic impact’ etc.
  • Hold your ground without indulging in one-upmanship

DONT's

  • Do not spend too much time focusing on product tech or features
  • Do not back off when challenged, respond with a confident, objective answer instead
  • Do not hesitate from asking counter questions, just avoid challenging their authority

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Justin is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Justin

  • If they decide not to use your product, they will say no clearly.

Insights For Deal Planning

    How fast (or slow) will Justin move?

  • They can take decisions very fast if you manage to convince them.
  • Can Justin take some risk or not?

  • The risks don’t matter much to them.

You And Justin

Personality Compatibility


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