Jyoti Jadhav in

Jyoti Jadhav

Login to view DISC.
Head of Customer Success Cards at National Payments Corporation Of India (NPCI)
📍 Mumbai, Maharashtra, India

Jyoti Jadhav is the Head of Customer Success for Cards at NPCI, bringing over 15 years of deep expertise in Indias payments ecosystem. A Certified International Payment Systems Professional (CIPSP) and graduate of Mumbai University, she has been instrumental in the implementation and growth of platforms like UPI, RuPay, and IMPS.

While her profile is professionally focused, she shows an interest in the influence that major technology and consulting firms like Microsoft and EY have on the financial services industry, suggesting a passion for market-shaping trends and innovations.

She has a proven history of enhancing revenue and cutting costs through process improvements across her roles.

Read the full overview →
Experience
23 Years
Current Role
Head of Customer Success Cards
Location
Mumbai, Maharashtra, India
Personality Overview

How Jyoti shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Jyoti cares about

Digital Payments
Drives the adoption and success of core Indian payment platforms like UPI, RuPay, and IMPS, with a focus on emerging banks.
Customer Success
As the head of Customer Success for Cards, she is actively building her team and is focused on partner growth and dispute management.
+5 more topics Login to view topics
Career

Work history

8-2022 - 8-2025
Head of Customer Success Cards
National Payments Corporation Of India (NPCI)
8-2015 - 7-2023
Assistant Vice President Business Development
National Payments Corporation Of India (NPCI)
5-2010 - 8-2015
Senior Manager, RuPay & NFS Business Development
National Payments Corporation Of India (NPCI)
11-2009 - 5-2010
Project Manager
Fidelity National Information Services
9-2007 - 9-2009
Global Project Associate & Support Operations Analyst (Cards)
Barclays Technology Centre
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
1998 - 2000
MA
Mumbai University
1995 - 1998
BA
Mumbai University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other National Payments Corporation Of India (NPCI) Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Jyoti. Free, 10 seconds.