Kamal S.

Examiner
DISC Type : cs

Chief Technology and Information Officer at GMG

Dubai, United Arab Emirates

Overview

Kamal Shah serves as the Chief Technology and Information Officer at GMG, drawing on 26 years of leadership in technology and operations at major firms like Disney Star and LTI. He specializes in driving global digital transformation using AI, data science, and cloud technologies. He holds an MBA from Utah State University.

Kamal is focused on creating an agile tech ecosystem at GMG to deliver a seamless, unified omnichannel experience for customers.

Personality Overview

Status Quo Seeker

Tough To Convince

Process Oriented

They are always well-planned and adopt a systematic approach.  They tend to be clear about their needs and limitations and are unlikely to promise too much. Being observant comes to them naturally.

Topics They Care About

Omnichannel Experience
He is currently leading the initiative at GMG to build a unified and seamless omnichannel customer experience leveraging data, AI, and cloud technologies.
Future-Ready Tech
A core part of his strategy involves building an agile technology ecosystem that addresses current business needs while being adaptable for future innovations and demands.
Data & AI Transformation
Across his leadership roles, he has consistently used Data Sciences and AI to digitize core platforms and generate significant business results and impact.

Media Appearances

Kamal has no verified media appearances

Work History

9-2025
Chief Technology and Information Officer at GMG
1-2022 - 9-2025
CIO Disney Star at The Walt Disney Company
11-2016 - 3-2022
CIO at LTI
11-2016
CIO Information System at Wipro Limited
Vice President Technology at Thomson Reuters

Education

8-2011 - 3-2012
Executive Leadership from INSEAD
1998 - 2000
Master of Business Administration (MBA) from Utah State University

More Information

Social Presence :

Prographics :

Exp : 9 Location : Dubai, United Arab Emirates Job Level : Leadership Designation : Chief Technology and Information Officer at GMG
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Insights For Selling To Kamal

During A Call Or A Meeting

DO's

  • Expect them to be slow and cautious, encourage them to ask more questions
  • First of all, focus on building their confidence by sharing examples, case studies etc.
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't push them too hard to make fast decisions, give them time
  • Don't be very accepting if that is your natural style, stay firm
  • Avoid getting into storytelling mode, especially when they ask specific questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kamal is

  • For them, low risk and acceptance by others are very important, followed by proof of ROI.
  • Will you ever get a clear answer from Kamal

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Kamal move?

  • They do not like to take decisions in a hurry, so they could be slow in making their mind up.
  • Can Kamal take some risk or not?

  • They are low on risk-appetite and prefer to make informed decisions.

You And Kamal

Personality Compatibility


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