Karolina Whilde

Commander
DISC Type : D

CEO Poland and Baltics at ISS A/S

Poland

Overview

Karolina Whilde is a commercially astute CEO with over 20 years of global experience in the integrated facility services industry, currently leading ISS Poland & Baltics. Educated at Henley Business School, she has a proven record of driving transformation and growth for major brands like Rolls-Royce. Colleagues describe her as highly reliable and consistently "on the ball".

After spending two decades working in the UK and Denmark, Karolina recently relocated to Poland with her husband and son. She loves to spend her free time with her family, especially engaging in various sports activities. She is also an active participant in mentorship programs, focusing on intergenerational knowledge sharing.

Unique fact: Karolina was recognized by Forbes Women Polska as one of 25 influential women shaping the business services sector.

Personality Overview

Risk-Taker

Very Quick

Impact-Driven

They are very proud of what they do.  They are not focused on building rapport and relationships. More than the product, they care about the effectiveness of the product.

Topics They Care About

People-First Culture
Her leadership style and public posts emphasize building high-impact teams through a hands-on, people-centric approach, including spending time with frontline employees.
Diversity and Inclusion
She has spoken publicly about the importance of diversity in the workplace, including a focus on gender balance and the inclusion of employees with disabilities.
Reverse Mentoring
Actively participates as a mentee in the ABSL Poland program, which fosters two-way knowledge sharing across generations to drive innovation and understanding.

Media Appearances

Karolina has no verified media appearances

Work History

8-2023
CEO Poland and Baltics at ISS A/S
10-2020 - 8-2023
Global Account Director at ISS A/S
12-2018 - 10-2020
Group Property Business Partner at Rolls-Royce
8-2016 - 11-2018
Operations Executive at Rolls-Royce
12-2015 - 7-2016
Operations Country Manager UK at Rolls-Royce

Education

2017 - 2019
Master of Science - MSc from Henley Business School
2014 - 2016
BIFM Level 5 from British Institute of Facilities Management (BIFM)

More Information

Social Presence :

Prographics :

Exp : 17 Location : Poland Job Level : Leadership Designation : CEO Poland and Baltics at ISS A/S
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Insights For Selling To Karolina

During A Call Or A Meeting

DO's

  • Refer to testimonials from well-known industry leaders
  • Get to the point quickly instead of spending time doing small talk
  • Make sure that you circle back fast on any action items, it wins their trust

DONT's

  • Don’t be in a rush to invite them for a social meet and greet
  • Avoid being a storyteller and don’t try to oversell
  • Do not back off when challenged, respond with a confident, objective answer instead

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Karolina is

  • Conviction around the impact matters the most to them, followed by a sense of achievement and ROI.
  • Will you ever get a clear answer from Karolina

  • If they are not convinced, they will say no without any hesitation.

Insights For Deal Planning

    How fast (or slow) will Karolina move?

  • They can take decisions very fast if you manage to convince them.
  • Can Karolina take some risk or not?

  • The risks don’t matter much to them.

You And Karolina

Personality Compatibility


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