Katherine L.
Login to view DISC.Katherine is a Technical Account Manager at Yuno with over 10 years of experience in customer experience and tech support. She has a unique hybrid background in Industrial Design, UX/UI, and Interior Design, which she applies to optimize payment processes and digital transformation projects.
She is passionate about creating real impact, motivating her team, and delivering memorable user experiences. Her interests include design, leadership, technology, and customer service, and she is open to collaborating and sharing ideas in these areas.
Katherine once increased customer satisfaction (NPS and CSAT) by 30% by optimizing processes and implementing new training methods.
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