Kathy Xu, PMP in

Kathy Xu, PMP

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Chief of Staff, CX at Asana
📍 Sydney, New South Wales, Australia

Kathy is a strategic Chief of Staff for the CX team at Asana with over 10 years of global experience. A PMP certified graduate of Georgia Institute of Technology, she excels at translating high-level strategy into execution. Colleagues frequently describe her as "strategic", "efficient", and "effective", highlighting her ability to deliver value.

Outside of her professional role, Kathy is passionate about contributing to community causes. She actively participates in fundraising initiatives, such as raising funds and awareness for children and adults living with Cerebral Palsy through events like STEPtember, demonstrating a commitment to social impact alongside her teammates.

She is a recipient of the Asana Global Values Award for her dedication to serving customers.

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Experience
12 Years
Current Role
Chief of Staff, CX
Location
Sydney, New South Wales, Australia
Personality Overview

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Communication Style
Decision Approach
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Priorities

Topics Kathy cares about

Customer Experience
Her entire career, from Customer Success Manager to Chief of Staff for CX, is focused on advocating for customers and improving their outcomes and retention.
Strategic Execution
She specializes in connecting high-level company strategy to concrete execution, owning the annual planning cycle and ensuring organizational alignment on priorities and goals.
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Career

Work history

9-2025
Chief of Staff, CX
Asana
2-2024 - 11-2025
GTM Annual Planning & Strategic Programs
Asana
5-2022 - 2-2024
Manager, Customer Success
Asana
10-2020 - 4-2021
Project Manager - Professional Services
Manhattan Associates
3-2018 - 10-2020
Project Manager - Customer Success
Instructure
In the press

Media appearances

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Education
BS
Georgia Institute of Technology
Certificate
Georgia Institute of Technology
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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