Katy Brown

Trailblazer
DISC Type : ID

Head of Delivery at Co-op

Otley, England, United Kingdom

Overview

Katy is the Head of Delivery at Co-op, an experienced change leader specializing in large-scale business transformation and programme delivery. With a BA from Durham University, she is described by colleagues as meticulous, supportive, and a highly experienced professional. She has a strong background in improving operating models and delivering cost reductions.

Outside of work, Katy is a proud and active trustee for the UK MPS Society, a role deeply personal to her as her son lives with a rare condition. This passion drives her to organize fundraising events, and she also enjoys running and travelling in her personal time.

Inspired by her familys experience, Katy successfully advocated within Co-op to make the companys travel insurance policies more inclusive for those with undiagnosed medical conditions.

Personality Overview

Achievement-Oriented

Friendly But Fast

Informal

They respond better to a combination of speed and relationship.  They will fight for you if they come to believe in you. They are charming and have the ability to align others behind their decisions.

Topics They Care About

Rare Disease Advocacy
As a trustee for the MPS Society, she is deeply involved in advocacy, fundraising, and awareness, driven by her son's diagnosis with a rare disease.
Change Management
Her career is focused on delivering large-scale, business-critical change programmes and transforming operating models for major companies like Co-op and Asda.
Inclusive Policy
She successfully initiated a change in Co-op's travel insurance policy to be more inclusive, demonstrating her passion for turning personal challenges into positive action.

Media Appearances

Katy has no verified media appearances

Work History

1-2024
Head of Delivery at Co-op
7-2022 - 1-2024
Head of Operating Expenses Programme Delivery at Co-op
7-2021 - 9-2022
Operating Model Design Lead and Head of Programme at Co-op
1-2016 - 9-2016
Senior Programme Manager - food reinvention at Asda
1-2015 - 12-2015
Portfolio and Strategic PMO at Asda

Education

1994 - 1997
BA from Durham University

More Information

Social Presence :

Prographics :

Exp : 18 Location : Otley, England, United Kingdom Job Level : Mid-senior Designation : Head of Delivery at Co-op
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Insights For Selling To Katy

During A Call Or A Meeting

DO's

  • Help them visualize the impact of their decision
  • Talk about yourself and some of your achievements at the start of the conversation
  • Build a trustworthy relationship while keeping the product center-stage

DONT's

  • Don't make any commitments that you might not be able to fulfill
  • Don’t force involvement of other stakeholders unless it is critical
  • Avoid unnecessary negativity or slowness

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Katy is

  • Relationship and product conviction matter equally, followed by a sense of achievement.
  • Will you ever get a clear answer from Katy

  • If they are not convinced, they will say no albeit in a friendly manner.


Insights For Deal Planning

    How fast (or slow) will Katy move?

  • They can reach decisions quickly if they develop trust and confidence in the product.
  • Can Katy take some risk or not?

  • They can take risks if necessary.

You And Katy

Personality Compatibility


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