Kenny Norpel
Kenny Norpel serves as the Director of Call Center Strategy at Cox Communications, focusing on operational optimization, enhancing customer experience, and driving performance with data-driven decisions. He has a proven track record of leading high-performing teams and implementing innovative technologies. He holds a Certificate of Completion from Rio Salado College.
Kenny has an entrepreneurial background, having been a partner at Pawzapalooz, which suggests a passion for animal-related ventures. His earlier career also includes experience as a key account manager for North America with Andado Mobile Systems, showcasing his versatility in different business environments.
Unique fact: He has direct entrepreneurial experience as a partner in a business called Pawzapalooz.
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