Keren Brown in

Keren Brown

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Director Customer Success management at Salesforce
📍 Israel

Keren Brown is a Director of Customer Success at Salesforce with a diverse leadership background. She previously held VP roles in both Marketing and Learning & Development at Zoomin, and also worked in business development at Amazon Web Services. She earned an MPhil from the University of Cambridge.

Keren has a unique career trajectory, successfully transitioning from leadership in learning & development and marketing to a senior customer success role at a top-tier tech company.

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Experience
15 Years
Current Role
Director Customer Success management
Job Level
Mid-senior
Location
Israel
Personality Overview

How Keren shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Keren cares about

Customer Success
Her current role as Director of Customer Success Management at Salesforce demonstrates her focus on ensuring clients achieve their desired outcomes and receive maximum value.
Learning & Development
She has a strong background in this area, having served as VP of Learning and Development at Zoomin and Head of L&D at Riskified.
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Career

Work history

2-2025
Director Customer Success management
Salesforce
5-2023 - 2-2025
VP Marketing and Value
Zoomin
5-2021 - 10-2023
VP, Learning and Development
Zoomin
5-2020 - 5-2021
Business Development Manager
Amazon Web Services (AWS)
6-2018 - 5-2020
Head Of L&D
Riskified
In the press

Media appearances

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Education
2002 - 2003
MPhil
University of Cambridge
1999 - 2002
Bachelor of Arts - BA
Tel Aviv University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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