Dor Shapir in

Dor Shapir

Login to view DISC.
Senior Principal Renewals Manager at Salesforce
📍 New York City Metropolitan Area, United States

Dor Shapir is a Senior Principal Renewals Manager at Salesforce with a 20-year record in customer success and sales leadership, primarily in fast-growing SaaS companies. He holds an MBA from Baruch College and specializes in selling customized software solutions to C-level executives.

He is described by colleagues as patient, kind, and an innovative professional with a strong work ethic who consistently pushes to get what he needs for his customers.

In a previous role, he defined processes that successfully reduced enterprise customer churn to below 3%, exceeding company targets.

Read the full overview →
Experience
19 Years
Current Role
Senior Principal Renewals Manager
Job Level
Mid-senior
Location
New York City Metropolitan Area, United States
Personality Overview

How Dor shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Dor cares about

Customer Retention
His experience at Zoomin and Kaltura focused on mitigating churn risk and building strategic growth plans that increased customer ARR and retention.
SaaS Renewals
His current role at Salesforce and previous leadership positions center on managing contract renewals, driving upsell efforts, and expanding the customer pipeline.
+4 more topics Login to view topics
Career

Work history

2-2025
Senior Principal Renewals Manager
Salesforce
1-2022 - 2-2025
Senior Director, Account Management
Zoomin
11-2019 - 12-2021
Director of Customer Success
Zoomin
12-2017 - 11-2019
Senior Customer Success Manager, Strategic Enterprise Accounts
Kaltura
4-2014 - 12-2017
Customer Success Manager, Enterprise
Kaltura
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
2003 - 2006
MBA
Baruch College
9-1996 - 7-1999
Bachelor of Commerce - BCom
University of South Africa/Universiteit van Suid-Afrika
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Salesforce Employees

Explore more public profiles from related professionals.

Sara Dodd
Sara Dodd
Director, SMB Global Campaigns and Product-Led Growth
Salesforce
 Amir Madjlessi
Amir Madjlessi
Managing Director Banking Industry Advisor, US & Canada
Salesforce
 Lauren (Albanese) Larson
Lauren (Albanese) Larson
Regional Vice President of Sales
Salesforce
 Susanna Hunter
Susanna Hunter
Vice President, HR Business Partner
Salesforce

More profiles

Discover additional public profiles from our index.

Steef van den Berg
Steef van den Berg
Founder Home of Sales
Home of Sales B.V.
 Khushwant Pahwa
Khushwant Pahwa
Founder and Principal Consultant
KPAC (Actuaries and Consultants)
 Harry Benton
Harry Benton
State Representative 97th District Illinois
Illinois House of Representatives
SA
Sarit Azulay Riboh
Account Executive
Salesforce
Unlock the full playbookSee exactly how to sell to Dor. Free, 10 seconds.