Ketan Majmudar in

Ketan Majmudar

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SVP, Global Service Delivery and Chief Transformatio. Officer at Synchrony
📍 Stamford, Connecticut, United States

Ketan is the SVP of Global Service Delivery and Chief Transformation Officer at Synchrony, with over 20 years of experience in consumer finance. He is a strategic leader specializing in organizational transformations, global operations, and process improvement, having graduated from Bucknell University with a Bachelor of Science.

Ketan is a passionate leader deeply committed to diversity and creating a positive workplace culture. He actively champions the advancement of Pan-Asian professionals and was recognized with the Ascend A-List Award for his significant contributions and leadership in this area.

He is an award-winning leader, having been honored by Ascend for his professional achievements and impact on the Pan-Asian business community.

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Experience
30 Years
Current Role
SVP, Global Service Delivery and Chief Transformatio. Officer
Job Level
Leadership
Location
Stamford, Connecticut, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Ketan cares about

Organizational Transformation
As Chief Transformation Officer, he has led Synchrony’s separation from GE, its IPO, and the launch of its Strategy Management Office.
Global Operations
He leads Global Service Delivery, overseeing a team of over 9, 500 employees and managing a budget of approximately $700 million.
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Career

Work history

6-2021
SVP, Global Service Delivery and Chief Transformatio. Officer
Synchrony
4-2018 - 6-2021
Senior Vice President - Enterprise Servicing
Synchrony Financial
1-2016 - 3-2018
Senior Vice President - Strategy Management Office
Synchrony Financial
2013 - 2015
Senior Vice President - Separation Management Office
Synchrony Financial
2009 - 2013
Vice President Operations Business Development
GE Capital
In the press

Media appearances

Technology + Humanity: Keys to the Future of Customer Service. Featured in Synchrony – Content Hub
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Education
1991 - 1995
Bachelor of Science - BS
Bucknell University
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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