Kevin H.

Examiner
DISC Type : cs

International Consumer Bank Global Head of Fraud and Financial Crime Operations at Chase

London, England, United Kingdom

Overview

Kevin H. is a long-serving executive at JP Morgan and the Global Head of Fraud and Financial Crime Operations for Chases International Consumer Bank. His career includes leadership roles in wholesale client onboarding and controls, leveraging his project management background. He holds a Bachelor of Science Honors degree from the University of Plymouth.

He is a supportive leader who actively mentors others through JPMorgans Founders Forward Program and consistently celebrates his teams achievements. Kevin publicly recognizes his teams successes at annual award events, demonstrating his pride in their accomplishments and fostering a positive work environment.

He participates in a formal mentoring program dedicated to coaching the founders of external companies.

Personality Overview

Late Adopter

Unexpressive

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Financial Crime Prevention
As the Global Head of Fraud and Financial Crime Operations, this is his primary area of professional expertise and responsibility.
Team Leadership
His social feed shows him consistently supporting team members' career moves and celebrating their collective successes at company award events.
Mentoring Founders
He is an active mentor in the JPMorgan Founders Forward Program, where he coaches external company founders on their business.

Media Appearances

JPMorgan Chase Announces Largest Financial Fraud and Scam Prevention Effort in Firm's History. Featured in Chase Media

See Now

Work History

3-2024
International Consumer Bank Global Head of Fraud and Financial Crime Operations at Chase
1-2023 - 2-2024
International Consumer Bank head of Controls for Servicing, Operations, Fraud and Financial Crime at Chase
2-2012 - 1-2023
Executive Director at JP Morgan
12-2002 - 2-2012
Vice President at JPMorgan Chase

Education

1996 - 2000
Bsc Hons from University of Plymouth
1994 - 1996
A levels from Charters School, Sunningdale

More Information

Social Presence :

Prographics :

Exp : 22 Location : London, England, United Kingdom Job Level : Mid-senior Designation : International Consumer Bank Global Head of Fraud and Financial Crime Operations at Chase
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Insights For Selling To Kevin

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't be very accepting if that is your natural style, stay firm

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kevin is

  • Low-risk, adoption by others are very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Kevin

  • They don’t say no often, they push out the decisions or keep going around in circles.

Insights For Deal Planning

    How fast (or slow) will Kevin move?

  • They do not like to rush and therefore can be quite slow in their decision-making.
  • Can Kevin take some risk or not?

  • They have little risk-appetite and prefer to take measured decisions.

You And Kevin

Personality Compatibility


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