Megan Barnett in

Megan Barnett

Login to view DISC.
Vice President of Customer Experience at Chase
📍 Greater Mansfield Area, United States

Megan Barnett is the Vice President of Customer Experience at Chase, where she leads consumer experience strategy. She specializes in using in-depth root cause analysis of customer complaints to drive process improvements and deliver strategic insights. She has progressed through various roles at Chase, starting as a Branch Operations Specialist, and holds a Project Management Certificate.

Read the full overview →
Experience
11 Years
Current Role
Vice President of Customer Experience
Job Level
Senior
Location
Greater Mansfield Area, United States
Personality Overview

How Megan shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

Login to view personality overview.
Priorities

Topics Megan cares about

Customer Experience Strategy
Her entire career at Chase has focused on enhancing the customer journey, from operations to her current role as VP of Customer Experience.
Root Cause Analysis
Leads projects conducting deep dives into customer complaints to identify trends, complaint drivers, and recommend enhancements to policies and processes.
+5 more topics Login to view topics
Career

Work history

1-2026
Vice President of Customer Experience
Chase
6-2023 - 1-2026
Customer Experience Business Analyst
Chase
3-2017 - 6-2023
Business Analysis Associate
Chase
3-2015 - 3-2017
Branch Operations Specialist
Chase
In the press

Media appearances

JPMorgan Chase Senior Leadership Changes. Featured in Business Wire
See now
Education
2009 - 2013
None
Ohio State University-Mansfield Campus
2004 - 2008
Education details unavailable
Crestline High School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

Login to view DISC.

Other Chase Employees

Explore more public profiles from related professionals.

More profiles

Discover additional public profiles from our index.

Unlock the full playbookSee exactly how to sell to Megan. Free, 10 seconds.