Kevin Starling in

Kevin Starling

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Head of Customer Service at Ecotricity
📍 Chipping Sodbury, England, United Kingdom

Kevin is the Head of Customer Service at Ecotricity, bringing over 17 years of experience from financial services and government contracts. He is a people-focused and data-driven leader, adept at enhancing team performance and customer satisfaction in fast-paced environments. He attended King Edmund Community School.

Kevin is a vocal supporter of his colleagues and is passionate about building a positive and productive workplace culture. He publicly celebrates his teams achievements and actively champions the contributions of women in the professional world.

He has worked in contact centres for nearly 20 years and believes some of the best professionals hes worked with have been women.

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Current Role
Head of Customer Service
Location
Chipping Sodbury, England, United Kingdom
Personality Overview

How Kevin shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Kevin cares about

Customer Excellence
His focus is on delivering excellent customer service, recently celebrating his team's achievement in reaching the top of service rankings.
Team Leadership
Actively recruits and develops energetic leaders, emphasizing a hands-on approach to foster a positive and productive team culture.
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Career

Work history

3-2025
Head of Customer Service
Ecotricity
5-2022 - 3-2025
Contact Centre Manager
KBR, Inc.
6-2020 - 5-2022
Assistant Contact Centre Manager
KBR, Inc.
11-2018 - 3-2020
Manager of Red Contact Centre Managers
Red Recruitment
3-2015 - 10-2018
Customer Service Manager
Europa Group Limited
In the press

Media appearances

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Education
1996 - 2002
AS Level
King Edmund Community School
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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