Khaleedah Francis

Questioner
DISC Type : c

Director of Business Development at Sedgwick

New York City Metropolitan Area, United States

Overview

Khaleedah is the Director of Business Development at Sedgwick, where she devises innovative claims handling solutions for WC, GL, AL, and Professional Liability programs. She excels at bridging the gap between operations, technology, and business development. Khaleedah holds a MA from Webster University and a BS from Rutgers University.

Outside of her professional role, Khaleedah is an active community participant, supporting causes like the Making Strides Against Breast Cancer Walk. She frequently attends industry events and enjoys connecting with new people. She recently took up pickleball at a charity event.

She is an enthusiastic member of the National African American Insurance Associations New York Tri-State chapter.

Personality Overview

Cautious & Analytical

Value Seeker

Not Easily Convinced

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They are more likely than others to negotiate on pricing and terms. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Claims Solutions
Her role focuses on providing innovative claims handling solutions for clients, consultants, and risk managers across multiple liability programs.
Risk Management
She frequently attends RIMS (Risk and Insurance Management Society) chapter events to connect with professionals and stay current on industry trends.
Cyber Risk
She recently attended a RIMS cyber roundtable, highlighting her interest in understanding and mitigating complex, real-life cyber scenarios in the industry.

Media Appearances

Khaleedah has no verified media appearances

Work History

1-2022
Director of Business Development at Sedgwick
6-2019 - 1-2022
Sr. Production Specialist at Lexington Insurance Company
1-2017 - 6-2019
Sr. Business Development Manager at AIG
2-2013 - 1-2017
Business Development Manager at AIG
3-2012 - 2-2013
Professional Liability Underwriter at Markel International

Education

MA from Webster University
BS from Rutgers University–New Brunswick

More Information

Social Presence :

Prographics :

Exp : 14 Location : New York City Metropolitan Area, United States Job Level : Mid-senior Designation : Director of Business Development at Sedgwick
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Insights For Selling To Khaleedah

During A Call Or A Meeting

DO's

  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • Tell them that you will come back if you don’t have a good answer for a question
  • Back up any claims with data and numbers

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Khaleedah is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Khaleedah

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Khaleedah move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Khaleedah take some risk or not?

  • They can take risk if they are convinced that they have analyzed the circumstances well.


You And Khaleedah

Personality Compatibility


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