Kieran Ross

Examiner
DISC Type : cs

Lead Heat Pump Installer at British Gas

East Kilbride, Scotland, United Kingdom

Overview

Kieran is an experienced Lead Heat Pump Installer and Technical Gas Engineer at British Gas, specializing in domestic and commercial gas systems, plumbing, and air source heating. He has a history of working with ESG Tech Serv Ltd and holds an SVQ3 in Plumbing & Heating from South Lanarkshire College.

He is dedicated to his craft, recently investing in his City & Guilds F-Gas qualification to deepen his technical expertise on the refrigerant side of heat pumps, complementing his extensive background in gas and hydronics.

Kieran takes pride in his work, once leading a team to install a new heating system for a customer just before Christmas after they had been without it for three years.

Personality Overview

Late Adopter

Unexpressive

Process Oriented

They do not like taking risks at all and go for proven options in the end.  They are heavily focused on quality and prefer doing things the right way, even if it takes time. Being observant comes to them naturally.

Topics They Care About

Heat Pump Technology
His work exclusively involves installing modern air source heat pumps from brands like Daikin and Vaillant, showcasing his expertise in this renewable technology.
Complex Installations
He frequently shares details of challenging projects, such as retrofitting systems in 150-year-old cottages with meter-thick granite walls and navigating tight spaces.
Professional Development
He recently pursued an F-Gas qualification on his own initiative to expand his skills beyond the hydronic side of heat pumps and master the complete system.

Media Appearances

Kieran Ross - Lead Heat Pump Installer at British Gas | The Org. Featured in The Org

See Now

Work History

10-2023
Lead Heat Pump Installer at British Gas
3-2015 - 5-2023
Technical Domestic Gas Engineer at British Gas
7-2012 - 3-2015
Commercial Gas Engineer at ESG Tech Serv Ltd
1-2012 - 7-2012
Plumbing and heating engineer at Aberdeen City Council
9-2007 - 1-2012
Apprentice Plumber at ProLink Building Services

Education

2008 - 2010
Svq3 Plumbing & heating mechanical studies from South lanarkshire college
2002 - 2007
Education details unavailable from Hunter High School

More Information

Social Presence :

Prographics :

Exp : 18 Location : East Kilbride, Scotland, United Kingdom Job Level : Mid-senior Designation : Lead Heat Pump Installer at British Gas
URL has been copied!

Insights For Selling To Kieran

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Ask them which other stakeholders would be important for this purchase decision
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them

DONT's

  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kieran is

  • Proof of usage by others in the industry, case studies showing ROI are likely to work the best with them.
  • Will you ever get a clear answer from Kieran

  • Often, they don't say no, or keep going about it in circles.

Insights For Deal Planning

    How fast (or slow) will Kieran move?

  • They are some of the slowest movers and take their time reaching decisions.
  • Can Kieran take some risk or not?

  • They have very low acceptance of risk even if they do not say it directly.

You And Kieran

Personality Compatibility


Other British Gas Employees

Explore more public profiles from related professionals at the same organization.

More Profiles

Discover additional public profiles from our index.

Search more profiles

Looking for someone else? Search here for anyone.

Or visit Humantic AI to know more.