Kostas Protogerellis is a Senior Principal Customer Success Manager at Salesforce with a background in technology consulting at firms like BT and Accenture. He holds a BSc in Computer Science and Business from the University of Warwick, an MSc in Management of IT, and is certified in PRINCE2 and ITIL.
His unique blend of technical education, IT management, and process certifications (PRINCE2, ITIL) showcases a deep expertise across technology, business strategy, and service delivery.
Kostas Protogerellis
Senior Principal Customer Success Manager at Salesforce
United Kingdom
Overview
Topics They Care About
Customer Success
His career focus has been in customer-facing roles, culminating in his current senior position in Customer Success Management at Salesforce.
Business Architecture
Previously served as a Business Architect at BT and a Business Process & Strategy Senior Consultant, indicating a focus on designing and improving business processes.
IT Service Management
He is certified in ITIL Foundation, demonstrating a foundational knowledge of IT service management best practices to deliver effective IT services.
Media Appearances
Kostas has no verified media appearances
Work History
6-2022
Senior Principal Customer Success Manager at Salesforce
8-2019 - 7-2022
Business Architect at BT
12-2014 - 7-2019
Business Process & Strategy Sr. Consultant at NTT DATA UK
1-2011 - 6-2014
Systems & Integration Technology Sr. Analyst at Accenture
Education
2004 - 2007
Bsc Computer Science and Business Studies from University of Warwick
2007 - 2008
Msc Management of IT from University of Nottingham
More Information
Social Presence :
Prographics :
Exp : 14
Location : United Kingdom
Job Level : Mid-senior
Designation : Senior Principal Customer Success Manager at Salesforce
