Krista Rizzi Clark

Examiner
DISC Type : cs

Senior Manager of Fulfillment Operations at Cox Communications

Atlanta Metropolitan Area, United States

Overview

Krista is the Senior Manager of Fulfillment Operations at Cox Communications, where she leads the national drop ship program. An Auburn University alumna with a Prosci certification in Change Management, colleagues describe her as a detailed professional who consistently goes above and beyond for customers.

She is passionate about professional development and supporting women in business, having participated in the Pathbuilders Percepta® mentoring program for female leaders. Krista has also shown a commitment to diversity by completing a course on supporting workplace inclusion across generations.

Krista was recognized for her participation in the MentorUp! Reverse Mentoring Program.

Personality Overview

Late Adopter

Status Quo Seeker

Unexpressive

They do not like taking risks at all and go for proven options in the end.  They are thorough and always follow a systematic approach. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Fulfillment Operations
Manages the end-to-end national drop ship fulfillment program for all residential and business products at Cox Communications.
Change Management
She recently earned a Change Management Certification from Prosci, highlighting her expertise in navigating organizational transitions.
Women in Leadership
As a Pathbuilders Percepta® program mentee, she is invested in programs that help women advance into leadership roles.

Media Appearances

Krista has no verified media appearances

Work History

12-2017
Senior Manager of Fulfillment Operations at Cox Communications
11-2015 - 12-2017
Manager of Fulfillment Operations at Cox Communications
1-2018 - 6-2018
Pathbuilders Percepta® Mentee, Spring 2018 Class at Pathbuilders
2-2015 - 11-2015
Key Account Manager - Global Account Center at C.H. Robinson
11-2002 - 11-2015
Strategic Sales - Key Account Manager at C.H. Robinson

Education

1998 - 2002
Bachelor of Science (B.S.) from Auburn University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Atlanta Metropolitan Area, United States Job Level : Middle Designation : Senior Manager of Fulfillment Operations at Cox Communications
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Insights For Selling To Krista

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Expect them to be slow and cautious, encourage them to ask more questions
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't use phrases like 'do not worry', 'i promise' etc.
  • Don't push them too hard to make fast decisions, give them time
  • Don't rely on relationship building even if they act pleasantly

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Krista is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Krista

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Krista move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Krista take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Krista

Personality Compatibility


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