Kristen Bershad
Login to view DISC.Kristen Bershad is the Director of Support Operations at Rent The Runway, where she has progressed through senior management roles focused on customer experience. Her career includes managing social media for Stop & Shop and education services at Brandwatch. She holds a BS from Mercyhurst University.
Kristens professional focus is deeply rooted in enhancing the customer journey, from social media engagement to high-level support operations. She actively promotes her team and company initiatives, demonstrating a passion for both team building and the brands success in the fashion rental space.
She frequently authors customer-facing communications for Rent The Runway, personally signing off on promotional offers.
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