Kunal Khanna

Doer
DISC Type : ds

HR Operations (ERC Generalist – Process Excellence & Service Delivery) at Adobe

Bengaluru, Karnataka, India

Overview

Kunal is an experienced HR Operations Manager, having spent over four years at Amazon before joining Adobes HR team. He specializes in employee relations, culture, and people management, holding an MBA from the Indian Institute of Social Welfare and Business Management.

A self-driven and versatile professional, Kunal is committed to continuous learning and personal development. He proactively seeks opportunities to expand his knowledge into new domains and values the journey of growth that comes with stepping into innovative environments.

While working in HR, he successfully completed a digital marketing internship, learning SEO and how to create blogs on WordPress.

Personality Overview

Results Focused

Long-term Focused

Deliberate Doer

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

HR Operations
His core expertise involves supporting employees across global regions by managing HR policies, compliance standards, and service-level commitments at both Amazon and Adobe.
Employee Experience
He focuses on partnering with HR Business Partners and service teams to provide a consistent and seamless experience for employees across different geographies.
Career Development
His social media posts celebrate starting new positions and express gratitude for learning opportunities, indicating a strong personal focus on professional growth.

Media Appearances

Kunal has no verified media appearances

Work History

8-2025
HR Operations (ERC Generalist – Process Excellence & Service Delivery) at Adobe
4-2021 - 3-2024
HR Operations Manager – ERC, Amazon at Amazon
9-2020 - 3-2021
SDS Associate at Amazon
7-2020 - 8-2020
Sales and Marketing Executive at Vidhikarya.com
11-2016 - 11-2019
Insurance Agent at LIC

Education

2017 - 2019
Masters in business administration from Indian Institute of Social Welfare and Business Management
2013 - 2016
B. Com (Hons) from Calcutta University, Kolkata

More Information

Social Presence :

Prographics :

Exp : 6 Location : Bengaluru, Karnataka, India Job Level : N/A Designation : HR Operations (ERC Generalist – Process Excellence & Service Delivery) at Adobe
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Insights For Selling To Kunal

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Use phrases like 'your team deserves', 'best in class' etc.
  • You can spend time on BANT (or other qualification methodology) but keep it to the point

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't get into pricing discussions early on, steer conversation towards proven results
  • Don't take their patience for granted, avoid long-winding sermons

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Kunal is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Kunal

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Kunal move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Kunal take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Kunal

Personality Compatibility


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