Lalit Kumar

Examiner
DISC Type : cs

Customer Service Manager at Fenesta Windows

Ludhiana, Punjab, India

Overview

Lalit has no verified overview

Personality Overview

Late Adopter

Process Oriented

Unexpressive

They do not like taking risks at all and go for proven options in the end.  Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.

Topics They Care About

Lalit has no verified topics they care about

Media Appearances

Lalit has no verified media appearances

Work History

11-2025
Customer Service Manager at Fenesta Windows
5-2022 - 11-2025
Product Trainer & Auditor at Fenesta Windows
3-2020 - 5-2022
Area Services Engineer at Fenesta Windows
1-2019 - 3-2020
Senior service engineer at AIS Windows
10-2017 - 12-2018
Site Engineer at AluK International

Education

8-2010 - 8-2013
Production and industrial engg from Research and development college
2000 - 2013
Research & development college from S.K.S.K EDUCATIONAL INSTITUTE

More Information

Social Presence :

Prographics :

Exp : 12 Location : Ludhiana, Punjab, India Job Level : Middle Designation : Customer Service Manager at Fenesta Windows
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Insights For Selling To Lalit

During A Call Or A Meeting

DO's

  • Be firm in your communication and stay in control
  • Spend time addressing concerns around risk and change, they will have them even if they don't express them
  • Ask them which other stakeholders would be important for this purchase decision

DONT's

  • Don't rely on relationship building even if they act pleasantly
  • Avoid getting into storytelling mode, especially when they ask specific questions
  • Don't use phrases like 'do not worry', 'i promise' etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lalit is

  • Adoption by others is very important to them, followed by confidence in ROI.
  • Will you ever get a clear answer from Lalit

  • They are unlikely to say no, it's better to stop yourself once you have exhausted all the options.

Insights For Deal Planning

    How fast (or slow) will Lalit move?

  • They don't like to hasten, so their speed of decision-making may be slow.
  • Can Lalit take some risk or not?

  • They have little willingness to take risks, and prefer making calculated decisions.

You And Lalit

Personality Compatibility


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