Lance Mitchell

Energizer
DISC Type : I

Store Manager at Guitar Center

Philadelphia, Pennsylvania, United States

Overview

Lance Mitchell is an award-winning manager with over 14 years of experience in sales, inventory, and business operations, primarily with Guitar Center. An alumnus of Rutgers University - Camden, he is adept at managing high-volume sales, cultivating customer relationships, and leading teams to exceed goals.



He won five "Shrink Management" awards in a single year (2014) for his expertise in loss prevention and inventory control.

Personality Overview

Imaginative

Full Of Energy

Relationship Oriented

Unlike C or D types, they are vocal with their opinions but not so much with their questions.  They excel at seeing the bigger picture, and the long-term impact of their decisions. They are not always early adopters but can be pursuaded by leveraging strong relationships.

Topics They Care About

Retail Sales Management
Managed a flagship Guitar Center location with $7M in annual revenue and has over 14 years of experience in multichannel and B2B sales.
Inventory Control
As Operations Manager, he excelled at logistics and loss prevention, earning five "Shrink Management" awards in one year for his performance.
Customer Service
He has won multiple "Outstanding Service" awards, highlighting his proficiency in perceiving customer needs and overcoming objections to ensure client satisfaction.

Media Appearances

Lance has no verified media appearances

Work History

7-2015 - 6-2018
Store Manager at Guitar Center
4-2014 - 6-2015
Operations Manager at Guitar Center
2-2012 - 4-2014
Sales Training Manager at Guitar Center
11-2006 - 2-2012
Assistant Manager at Guitar Center
11-2004 - 10-2006
Department Manager at Guitar Center

Education

1998 - 2003
Bachelor's Degree from Rutgers University - Camden

More Information

Social Presence :

Prographics :

Exp : 14 Location : Philadelphia, Pennsylvania, United States Job Level : N/A Designation : Store Manager at Guitar Center
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Insights For Selling To Lance

During A Call Or A Meeting

DO's

  • Talk anecdotally about the customer experience that your product offers
  • Be friendly and entertaining in your conversation
  • Invite them for a lunch or a drink/coffee

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t be too formal, focus on building comfort and trust
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lance is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Lance

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lance move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Lance take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Lance

Personality Compatibility


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