Laura Shen

Questioner
DISC Type : c

Senior Director, HR Business Partner - Reference Lab, BioAnalytics, LPD, Water & IT at IDEXX

Portland, Maine Metropolitan Area, United States

Overview

Laura Shen is a Senior Director and HR Business Partner at IDEXX, leveraging a background in HR technology, strategy, and operations. She was formerly the first Chief Diversity & Inclusion Officer at WEX, demonstrating a commitment to building inclusive workplaces. She holds an MBA from the Tuck School of Business at Dartmouth.

Outside of her corporate roles, Laura is an avid outdoors enthusiast passionate about community building and mentorship. She enjoys hiking, cycling, and stand-up paddleboarding, and actively supports Rippleffect Inc. , a Maine-based youth outdoor program. She lives in Maine with her husband and their golden retriever, Tucker.

She is a certified Wilderness First Responder, a unique qualification that blends her leadership skills with her passion for the outdoors.

Personality Overview

Price-Sensitive

Value Seeker

Cautious & Analytical

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Workforce Transformation
Her recent social media posts show she is hiring for a Head of Workforce Transformation & Applied AI, indicating a current strategic focus for IDEXX.
Diversity and Inclusion
Served as the first-ever Chief Diversity & Inclusion Officer at WEX, where she built the company's DEI strategy from the ground up.
HR Business Partnership
Recently transitioned from an internal HR center of excellence to a business-facing HR partner role, showing her focus on integrating HR with business goals.

Media Appearances

Laura Shen leaves WEX for HR leadership role at IDEXX. Featured in Mainebiz

See Now

Work History

1-2026
Senior Director, HR Business Partner - Reference Lab, BioAnalytics, LPD, Water & IT at IDEXX
12-2023 - 1-2026
Senior Director, Global HR Technology & Operations at IDEXX
1-2022 - 12-2023
Chief Diversity & Inclusion Officer at WEX
2020 - 2022
Director, Strategy at WEX
2019 - 2020
Manager, Strategy at WEX

Education

Master of Business Administration (M.B.A.) from The Tuck School of Business at Dartmouth
B.A. from Georgetown University

More Information

Social Presence :

Prographics :

Exp : 16 Location : Portland, Maine Metropolitan Area, United States Job Level : Senior Designation : Senior Director, HR Business Partner - Reference Lab, BioAnalytics, LPD, Water & IT at IDEXX
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Insights For Selling To Laura

During A Call Or A Meeting

DO's

  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Tell them that you will come back if you don’t have a good answer for a question
  • Share as much information as possible regarding your product

DONT's

  • Don’t try to be too friendly or informal with them
  • Don’t depend too much on anecdotal evidence, it reduces their confidence
  • Don’t overhype the product/pitch, keep it measured

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laura is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Laura

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Laura move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Laura take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Laura

Personality Compatibility


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