Laura Taggart in

Laura Taggart

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Area Customer Delivery Manager at British Gas
📍 Chester, England, United Kingdom

Laura is an experienced Area Customer Delivery Manager at British Gas, with a history of senior operational and change management roles at major companies like Openreach and BT. Her background is distinguished by a Bachelor of Laws from the University of Liverpool, which complements her expertise in service management and large-scale operations.

Her career path demonstrates a consistent focus on customer-facing roles within large, service-driven industries, progressing through significant operational responsibilities.

Holding a law degree while pursuing a career in operational and customer delivery management is a unique combination.

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Experience
11 Years
Current Role
Area Customer Delivery Manager
Job Level
Middle
Location
Chester, England, United Kingdom
Personality Overview

How Laura shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Laura cares about

Customer Delivery
Her current role as Area Customer Delivery Manager and previous senior operational roles highlight a career focus on effective customer service and delivery.
Operations Management
She has held several senior positions, including Senior Operations Manager and Operational Change Manager, at large enterprises like Openreach and BT.
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Career

Work history

8-2023
Area Customer Delivery Manager
British Gas
5-2019 - 9-2023
Senior Operations Manager
Openreach
9-2017 - 5-2019
Operational Change Manager
Openreach
1-2017 - 9-2017
Service Manager
BT
5-2016 - 1-2017
Business Manager
BT
In the press

Media appearances

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Education
2012 - 2015
Bachelor of Laws (LLB)
University of Liverpool
2010 - 2012
Education details unavailable
Adams' Grammar School
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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