Laura is an experienced Area Customer Delivery Manager at British Gas, with a history of senior operational and change management roles at major companies like Openreach and BT. Her background is distinguished by a Bachelor of Laws from the University of Liverpool, which complements her expertise in service management and large-scale operations.
Her career path demonstrates a consistent focus on customer-facing roles within large, service-driven industries, progressing through significant operational responsibilities.
Holding a law degree while pursuing a career in operational and customer delivery management is a unique combination.
Read the full overview →Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.
Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.
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