Laure Chachere

Energizer
DISC Type : I

Senior Vice President Customer Experience at Freeman Company

Greater New Orleans Region, United States

Overview

Laure is the Senior Vice President of Customer Experience at Freeman Company, bringing over 25 years of industry leadership in creating exceptional live events. Described by peers as a responsive leader who follows through, she holds a CEM certification and a Bachelor of Science from the University of New Orleans.

Outside of her primary role, Laure is passionate about mentorship and community involvement. She co-chairs Freemans Womens Leadership Development Group, serves on the ESCA Diversity & Inclusion Committee, and is actively involved in mentor groups for breast cancer patients and survivors.

She is a board member and Secretary Treasurer for the Exhibition Services & Contractors Association (ESCA), shaping the future of the industry.

Personality Overview

Enthusiastic

Relationship Oriented

Informal

They excel at seeing the bigger picture, and the long-term impact of their decisions.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are people oriented, friendly and like creating new connections.

Topics They Care About

Customer Experience
Her entire career is focused on delivering impeccable customer service and exceptional live event experiences, as reflected in her current SVP role.
Team Leadership
She frequently expresses pride in her teams and is praised for her innate leadership abilities, focusing on empowering her colleagues to succeed.
Live Events Industry
An industry veteran, she serves on the Board of Directors for the Exhibition Services & Contractors Association (ESCA), actively advancing the industry.

Media Appearances

Laure has no verified media appearances

Work History

8-2023
Senior Vice President Customer Experience at Freeman Company
10-2022 - 8-2023
Vice President General Manager at Freeman Company
1-2018 - 10-2022
General Manager at Freeman Company

Education

1985 - 1990
Bachelor of Science from University of New Orleans

More Information

Social Presence :

Prographics :

Exp : 7 Location : Greater New Orleans Region, United States Job Level : Leadership Designation : Senior Vice President Customer Experience at Freeman Company
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Insights For Selling To Laure

During A Call Or A Meeting

DO's

  • Do some small talk, ask them how things are going on their side
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Talk about their team and how your product will help them do things better and easier

DONT's

  • Avoid cutting into their flow
  • Don’t be excessively objective, be a storyteller
  • Avoid ifs and buts, don’t talk too much about the risks etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laure is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Laure

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Laure move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Laure take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Laure

Personality Compatibility


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