Lauren Anderson is a SaaS Customer Success Manager at RingCentral with four years of experience driving retention and growth. She focuses on building trusted client relationships to reduce churn and expand accounts, believing that customer success is fundamentally about storytelling. She holds a Genesys Cloud CX Professional Certification.
As a passionate Community Advocate, Lauren champions the empowerment of others. She has publicly celebrated the strength, intelligence, and achievements of women, expressing gratitude for the female mentors in her life. She holds an Associate of Arts from Surry Community College and also studied at UNC Greensboro.
Unique fact: Lauren is the recipient of an Honorary Doctorate of Christian Humanity.
Read the full overview →They tend to be clear about their needs and limitations and are unlikely to promise too much. They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.
Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.
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