Lauren Anderson in

Lauren Anderson

Examiner · DISC type sc
Customer Success Manager at RingCentral
📍 Kernersville, North Carolina, United States

Lauren Anderson is a SaaS Customer Success Manager at RingCentral with four years of experience driving retention and growth. She focuses on building trusted client relationships to reduce churn and expand accounts, believing that customer success is fundamentally about storytelling. She holds a Genesys Cloud CX Professional Certification.

As a passionate Community Advocate, Lauren champions the empowerment of others. She has publicly celebrated the strength, intelligence, and achievements of women, expressing gratitude for the female mentors in her life. She holds an Associate of Arts from Surry Community College and also studied at UNC Greensboro.

Unique fact: Lauren is the recipient of an Honorary Doctorate of Christian Humanity.

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Experience
3 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Kernersville, North Carolina, United States
Personality Overview

How Lauren shows up

Tough To Convince
Unexpressive
Late Adopter

They tend to be clear about their needs and limitations and are unlikely to promise too much. They are heavily focused on quality and prefer doing things the right way, even if it takes time. They do not like taking risks at all and go for proven options in the end.

Priorities

Topics Lauren cares about

Customer Retention
Her core professional focus is on building trusted relationships to drive meaningful product adoption and secure long-term client retention in SaaS environments.
SaaS Account Growth
Passionate about expanding client accounts by effectively aligning technology solutions with their specific business outcomes to ensure shared success.
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Career

Work history

10-2025
Customer Success Manager
RingCentral
6-2022 - 10-2025
Customer Success Manager
Genesys
6-2022 - 2-2024
Associate Customer Success Manager
Genesys
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Education details unavailable
University of North Carolina at Greensboro
Associate of Arts - AA
Surry Community College
Social presence
in
Behavioral profile

DISC profile (public)

s

Steadiness (S)

Steadiness (S) reflects the degree to which a person is likely to focus on cooperation, support and taking everyone along. Those scoring high tend to be consistent and calm.

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