Lauren Anderson in

Lauren Anderson

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Customer Success Manager at RingCentral
📍 Kernersville, North Carolina, United States

Lauren Anderson is a SaaS Customer Success Manager at RingCentral with four years of experience driving retention and growth. She focuses on building trusted client relationships to reduce churn and expand accounts, believing that customer success is fundamentally about storytelling. She holds a Genesys Cloud CX Professional Certification.

As a passionate Community Advocate, Lauren champions the empowerment of others. She has publicly celebrated the strength, intelligence, and achievements of women, expressing gratitude for the female mentors in her life. She holds an Associate of Arts from Surry Community College and also studied at UNC Greensboro.

Unique fact: Lauren is the recipient of an Honorary Doctorate of Christian Humanity.

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Experience
3 Years
Current Role
Customer Success Manager
Job Level
Middle
Location
Kernersville, North Carolina, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lauren cares about

Customer Retention
Her core professional focus is on building trusted relationships to drive meaningful product adoption and secure long-term client retention in SaaS environments.
SaaS Account Growth
Passionate about expanding client accounts by effectively aligning technology solutions with their specific business outcomes to ensure shared success.
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Career

Work history

10-2025
Customer Success Manager
RingCentral
6-2022 - 10-2025
Customer Success Manager
Genesys
6-2022 - 2-2024
Associate Customer Success Manager
Genesys
In the press

Media appearances

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Education
Education details unavailable
University of North Carolina at Greensboro
Associate of Arts - AA
Surry Community College
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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