Lauren Woodford

Enthusiast
DISC Type : i

Regional Manager of Customer Success at Megaport

Nashville, Tennessee, United States

Overview

Lauren Woodford serves as the Regional Manager of Customer Success at Megaport, where she leads her team across the Western US and Canada. She is focused on deepening client relationships and driving growth through agile networking solutions. Lauren holds a Bachelors of Science in Education and Human Services from the University of Nebraska-Lincoln.

Personality Overview

Non-Confrontational

Story Driven

Amiable & Agreeable

Unlike D or C types, they are convinced more by stories and testimonials.  They are more about building relationships than just cutting deals. They tend to be agreeable by nature, so take their promises with a pinch of salt.


Topics They Care About

Customer Success
Leads a customer success team focused on strengthening client relationships, driving satisfaction, and ensuring clients exceed their business objectives using Megaport's solutions.
Agile Networking (NaaS)
Works for Megaport, a leading Network as a Service provider, helping businesses leverage agile networking to reduce costs and increase their speed to market.
Data Center Infrastructure
Previously worked as a Data Center Specialist at Flexential and has shared content on the benefits of colocation, latency reduction, and enhanced IT security.

Media Appearances

Lauren has no verified media appearances

Work History

7-2025
Regional Manager of Customer Success at Megaport
11-2023 - 7-2025
Customer Success Manager at Megaport
11-2022 - 11-2023
Account Executive - Data Center Specialist at Flexential
5-2022 - 11-2022
Product Specialist at BadgePass, Inc.
12-2021 - 11-2022
Regional Territory Sales Manager at BadgePass, Inc.

Education

Bachelor's of Science in Education and Human Services from University of Nebraska-Lincoln

More Information

Social Presence :

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Exp : 5 Location : Nashville, Tennessee, United States Job Level : Middle Designation : Regional Manager of Customer Success at Megaport
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Insights For Selling To Lauren

During A Call Or A Meeting

DO's

  • Speak from experience about success that the product has seen with other customers
  • Ask them how their day is going or exchange some other pleasantries
  • Invite them for a lunch or a drink/coffee

DONT's

  • Avoid overloading them with too much information
  • Don’t push them for a direct ‘no’, take lack of ‘yes’ as ‘no’ after some time
  • Don’t ask too many questions in one go, weave them into the flow

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lauren is

  • Relationships and rapport matter to them, but so does the value of the product.
  • Will you ever get a clear answer from Lauren

  • They are unlikely to say no directly.

Insights For Deal Planning

    How fast (or slow) will Lauren move?

  • They are not very fast decision makers, even while they continue to stay engaged.
  • Can Lauren take some risk or not?

  • If it seems really necessary, they can take small risks.

You And Lauren

Personality Compatibility


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