Laurence Capdeville

Harmonizer
DISC Type : IS

Global Head, Customer Success & Account Management at Uberall

Greater Madrid Metropolitan Area, Spain

Overview

Laurence has no verified overview

Personality Overview

Adaptive

Risk-Averse

Diplomatic

Scenarios where both sides can come out as winners appeal to them greatly.  Unlike D or C types, they are calm as well as friendly and can give the impression of being more receptive than they actually are. They are more likely to opt for solutions that are proven in the market.

Topics They Care About

Laurence has no verified topics they care about

Media Appearances

Laurence has no verified media appearances

Work History

2-2022
Global Head, Customer Success & Account Management at Uberall
5-2021 - 2-2022
Vice President of Customer Success at Uberall
5-2019 - 12-2020
Global Head, Customer Success at Via
8-2017 - 4-2019
Director, Product Solutions & Professional Services at AppNexus
9-2015 - 8-2017
Senior Manager, Solution Engineering EMEA at AppNexus

Education

2001 - 2006
Master's degree from ESCP Business School
1999 - 2006
Master in Mathematics from Université Paris Dauphine - PSL
2002 - 2003
Bachelor of Applied Science from Universidad Autónoma de Madrid
1999
Bacalaureat from La Rochefoucauld - Lycée

More Information

Social Presence :

Prographics :

Exp : N/A Location : Greater Madrid Metropolitan Area, Spain Job Level : N/A Designation : Global Head, Customer Success & Account Management at Uberall
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Insights For Selling To Laurence

During A Call Or A Meeting

DO's

  • Show them how they look good by making this decision
  • Show genuine interest in solving their problems
  • Use testimonials, case studies to show them why it is a low-risk, high-value decision

DONT's

  • Don’t sound very transactional
  • Don’t ask too many questions that sound too dry and objective
  • Don’t give the impression of being unproven or risky

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Laurence is

  • Relationship and rapport play a major role, followed by low risk and the presence of proof points.
  • Will you ever get a clear answer from Laurence

  • They are diplomatic when the need arises; they hardly ever say a direct no.

Insights For Deal Planning

    How fast (or slow) will Laurence move?

  • They can take their time to reach decisions, even while they stay engaged and friendly.
  • Can Laurence take some risk or not?

  • They are unlikely to take many risks.

You And Laurence

Personality Compatibility


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