Lee Hughes

Observer
DISC Type : ci

IT Manager Telecom Engineering at Capital Health (US)

Glendale, Arizona, United States

Overview

Lee Hughes is the IT Manager for Telecom Engineering at Capital Health, specializing in Avaya voice systems and service delivery. With an ITIL 4 certification and a degree from the University of New Brunswick, he has a strong background in project execution. Colleagues describe him as detail-oriented, dependable, and personable.

Outside his IT career, Lee has demonstrated a commitment to community and organizational governance. He volunteered his financial skills by serving as the Corporate Treasurer for the Anglican Order of Preachers, a non-profit organization.

Unique fact: He was responsible for the entire financial operations of a non-profit, including budgeting, bookkeeping, and tax preparation.

Personality Overview

Example Seeker

Assertive

Curious

They can sound friendly and charming but can quickly change gears to become inquisitive and probing.  They ask a lot of questions and rely heavily on information and collaterals. They are generally strong communicators and are not easy to convince.

Topics They Care About

Voice Systems Engineering
His career focus is on voice telecommunications, with deep, specialized expertise in the Avaya voice application suite, as highlighted in multiple senior roles.
Healthcare IT
His recent roles at Capital Health and e4health show a clear application of his technical and project management skills within the healthcare sector.
IT Service Management
He holds an ITIL 4 Foundation certification and his professional summary emphasizes a focus on service delivery, product excellence, and process improvement.

Media Appearances

Lee has no verified media appearances

Work History

7-2024
IT Manager Telecom Engineering at Capital Health (US)
12-2022 - 7-2024
Consultant - IT at e4health
8-2022
Corporate Treasurer at Anglican Order of Preachers, Inc.
7-2022 - 12-2022
Voice Engineer and Project Management Consultant at Freelance
2-2013 - 5-2022
Sr. Manager (Engineer) at CVS Health

Education

9-1985 - 5-1989
Bachelor of Arts - BA from University of New Brunswick
1989 - 1992
College of Arts and Sciences from University of Cincinnati

More Information

Social Presence :

Prographics :

Exp : 33 Location : Glendale, Arizona, United States Job Level : Middle Designation : IT Manager Telecom Engineering at Capital Health (US)
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Insights For Selling To Lee

During A Call Or A Meeting

DO's

  • Share testimonials from known people and give multiple examples of product value
  • Be prepared for a lot of questions, answer them objectively
  • Help them understand the risk aspect fully while inspiring confidence

DONT's

  • Don’t brush off any concerns, take all questions seriously
  • Don’t rely excessively on your relationship with them to win the deal
  • Don’t try to rush them into a decision, provide all necessary information first

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lee is

  • Proven value, strong testimonials are important for them, rapport can impact decisions a little.
  • Will you ever get a clear answer from Lee

  • They are practical yet friendly, don’t expect a clear no very often.

Insights For Deal Planning

    How fast (or slow) will Lee move?

  • They like to analyze well and can take their time to reach any decisions.
  • Can Lee take some risk or not?

  • They weigh all decisions systematically and are unlikely to take many risks.

You And Lee

Personality Compatibility


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