Leeor Engel in

Leeor Engel

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Director of Engineering - Incident Management at PagerDuty
📍 Toronto, Ontario, Canada

Leeor is an engineering leader with over eight years of experience at PagerDuty, culminating in his role as Director of Engineering for Incident Management. He is a data-driven manager who focuses on execution excellence, fostering team health, and promoting a culture of ownership. People hes worked with have described him as having great technical knowledge, leadership, and pragmatism.

Outside of work, Leeor is a passionate programmer who works on personal projects to stay current with technology. He is also an avid consumer of knowledge, frequently listening to podcasts and reading non-fiction books on a variety of topics relevant to his work and interests.

He recently spearheaded a "customer love sprint" at PagerDuty, inspired by Shopify, which delivered over 150 quality-of-life improvements to customers.

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Experience
17 Years
Current Role
Director of Engineering - Incident Management
Job Level
Mid-senior
Location
Toronto, Ontario, Canada
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Leeor cares about

Data-Driven Management
Writes and speaks about using analytics and data from tools like JIRA to forecast projects, improve processes, and empower engineering teams.
Incident Management
As a Director at PagerDuty, he led the core incident management product and has spoken about using LLMs and AI to improve incident response and summarization.
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Career

Work history

7-2023
Director of Engineering - Incident Management
PagerDuty
10-2020 - 7-2023
Senior Engineering Manager - Incident Response
PagerDuty
7-2020 - 9-2020
Group Engineering Manager - Digital Foundations
PagerDuty
12-2014 - 12-2017
Development Manager - Core Platform
Bibliocommons
5-2012 - 12-2014
Development Team Lead - Core Platform
Bibliocommons
In the press

Media appearances

Engineering Management Handbook for Healthier Teams and Services. Featured in PagerDuty Blog
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Education
2000 - 2005
Bachelor of Science (B.Sc.)
University of Toronto
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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