Leilani Ruberto

Energizer
DISC Type : I

Director, Customer Experience & Sales Operations at Stumptown Coffee Roasters

Portland, Oregon, United States

Overview

Leilani has no verified overview

Personality Overview

Imaginative

Big Picture Person

Relationship Oriented

They are naturally enthusiastic, so take their promise with a pinch of salt.  They are not always early adopters but can be pursuaded by leveraging strong relationships. They excel at seeing the bigger picture, and the long-term impact of their decisions.

Topics They Care About

Leilani has no verified topics they care about

Media Appearances

Leilani has no verified media appearances

Work History

1-2022
Director, Customer Experience & Sales Operations at Stumptown Coffee Roasters
8-2020 - 1-2022
Sr. Manager, New Business & Sales Operations at Stumptown Coffee Roasters
9-2017 - 8-2020
Sales Operations Manager at Stumptown Coffee Roasters
5-2012 - 4-2016
Executive Assistant at Quince & Cotogna Restaurants
8-2011 - 3-2012
General Manager at The Genuine Hospitality Group

Education

Bachelor’s Degree from Florida International University

More Information

Social Presence :

Prographics :

Exp : 15 Location : Portland, Oregon, United States Job Level : Mid-senior Designation : Director, Customer Experience & Sales Operations at Stumptown Coffee Roasters
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Insights For Selling To Leilani

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.
  • Be friendly and entertaining in your conversation

DONT's

  • Don’t push them to make a decision too fast, let them get comfortable first
  • Avoid overloading them with too much detail
  • Don’t be excessively objective, be a storyteller

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Leilani is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Leilani

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Leilani move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Leilani take some risk or not?

  • They can take certain risks that are unlikely to have personal consequences.

You And Leilani

Personality Compatibility


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