Leslie F.
Login to view DISC.Leslie F. is the Vice President of Contact Center Innovation and Operations at BECU, with over 25 years of experience in financial services. She focuses on modernizing customer service using AI, GenAI knowledge enablement, and improving operational efficiency. She holds a Masters from WGU Washington.
Outside of work, Leslie is passionate about mentorship and community service. She recently participated in a womens mentoring program and volunteers with her team for local city projects in Renton. Her personal interests include the Walt Disney Company and its vacation club.
She recently participated in the Sapphire Dimension 1:1 Woman Mentoring Program, calling it one of her most meaningful experiences.
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