Lily Isham

Energizer
DISC Type : I

VP, Transformation & Strategy at MetLife

United States

Overview

Lily Isham is a results-driven transformation executive, currently serving as a VP at MetLife. She has a proven track record managing large portfolios, such as an $80M software business at Conduent, and driving go-to-market strategy. She holds an MBA from Duke Universitys Fuqua School of Business.

Outside of her corporate roles, Lily is a highly engaged community leader. Her dedication to her alma mater is demonstrated through significant volunteer work with Clemson University, where she has been recognized with prestigious alumni awards for her service and leadership.

She was named the Clemson Alumni Associations Volunteer of the Year.

Personality Overview

Full Of Energy

Imaginative

Believer

They are not always early adopters but can be pursuaded by leveraging strong relationships.  Unlike C or D types, they are vocal with their opinions but not so much with their questions. They are naturally enthusiastic, so take their promise with a pinch of salt.

Topics They Care About

Business Transformation
Her career is focused on leading large-scale transformation, strategic initiatives, and complex cross-functional projects at companies like MetLife and Bank of America.
Financial Services Tech
Managed a portfolio of financial software solutions at Conduent, including Loan Servicing SaaS platforms and banking operations products for major financial institutions.
Go-to-Market Strategy
Directly responsible for driving GTM strategy and execution, including marketing, product roadmaps, and building partnerships to expand sales channels in previous roles.

Media Appearances

Lily has no verified media appearances

Work History

11-2025
VP, Transformation & Strategy at MetLife
9-2024 - 12-2025
General Manager - Platforms at Conduent
1-2024 - 8-2025
General Manager Bank & Lending Solutions at Conduent
8-2022 - 1-2024
Senior Director, Chief of Staff Government Solutions at Conduent
10-2017 - 3-2021
Senior Vice PresidentOperations & Strategy Consultant at Bank of America

Education

2016 - 2017
Master of Business Administration (M.B.A.) from Duke University - The Fuqua School of Business
2008 - 2012
Financial Services from Wilbur O. and Ann Powers College of Business at Clemson University

More Information

Social Presence :

Prographics :

Exp : 11 Location : United States Job Level : Senior Designation : VP, Transformation & Strategy at MetLife
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Insights For Selling To Lily

During A Call Or A Meeting

DO's

  • Use phrases like ‘people will love’, ‘massive impact’ etc.
  • Talk anecdotally about the customer experience that your product offers
  • Use adjectives like ‘amazing’, ‘coolest’, ‘unbelievable’ etc.

DONT's

  • Don’t be too formal, focus on building comfort and trust
  • Don’t push them to make a decision too fast, let them get comfortable first
  • Don’t assume a yes just because they have not said no

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lily is

  • Relationship and trust can be vital with them, sometimes more than anything else.
  • Will you ever get a clear answer from Lily

  • They are unlikely to say no directly, you have to make that decision yourself.

Insights For Deal Planning

    How fast (or slow) will Lily move?

  • They are not the fastest decision makers, their friendly approach can give false positive signals.
  • Can Lily take some risk or not?

  • They can accept limited risks, ones that they think will not impact them personally.

You And Lily

Personality Compatibility


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