Line Frost in

Line Frost

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Service Delivery Manager at NTT DATA Business Solutions
📍 Copenhagen, Capital Region of Denmark, Denmark

Line Frost is a Service Delivery Manager at NTT DATA, focusing on GxP customers in the pharmaceutical industry. Leveraging her background in communications from Aalborg University and certifications in SAP, she excels in managing client relations and service delivery in complex, regulated environments.

Outside of her professional life, Line has dedicated time to parenting, having taken a career break for that purpose. Her career path shows a consistent pattern of seeking out new challenges and expressing enthusiasm for professional growth and transitions into new and exciting roles.

She successfully transitioned her career from communications consulting in the public sector to a technical service delivery role in the IT industry.

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Experience
6 Years
Current Role
Service Delivery Manager
Job Level
Middle
Location
Copenhagen, Capital Region of Denmark, Denmark
Personality Overview

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Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Line cares about

Pharma Service Delivery
Her current role is centered on delivering excellent service to GxP customers within the highly regulated pharmaceutical industry.
Client Relationship Management
Previously worked as a Customer Relations Responsible, demonstrating a strong foundation in building and maintaining positive client partnerships.
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Career

Work history

4-2025
Service Delivery Manager
NTT DATA Business Solutions
10-2022 - 3-2025
Customer Relations Responsible, MAKIRA
NTT DATA Business Solutions
Full-time parenting
Career Break
8-2020 - 6-2021
Kommunikationskonsulent
Aalborg Kommune
2-2020 - 6-2020
Kommunikationskonsulent
Region Nordjylland
In the press

Media appearances

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Education
2017 - 2019
Kandidatgrad
Aalborg University
2014 - 2017
Bachelor i Kommunikation og Digitale Medier
Aalborg University
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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