Lois Heo, CCWP (Staff Aug, SOW)

Questioner
DISC Type : c

Sr. Director, Global Contingent Workforce Program at Edwards Lifesciences

Mission Viejo, California, United States

Overview

Lois Heo is a Sr. Director at Edwards Lifesciences with over 16 years of experience specializing in contingent workforce programs. She earned her MBA from the Drucker School of Management and holds CCWP certifications. Colleagues describe her as enthusiastic, creative, and a team player known for creating quality and efficiency.

Lois is focused on evolving workforce management through a Total Talent Management philosophy. She has driven the global expansion of her program to include SOW services, small businesses, and independent consultant vendors, moving beyond traditional staffing models to create strategic, multi-channel sourcing options.

She was recognized as a "2022 CW Program Game Changer" by Staffing Industry Analysts for her innovative impact on the industry.

Personality Overview

Cautious & Analytical

Systematic

Not Easily Convinced

They are more likely than others to negotiate on pricing and terms.  They prefer to do thorough analysis of any situation. While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters.

Topics They Care About

Contingent Workforce Innovation
Her primary focus is building and innovating contingent workforce programs, including expanding them globally to incorporate SOW services, small businesses, and independent contractors.
Total Talent Management
She operates with a "Total Talent Management philosophy" and aims to manage all extended workforce categories under a single global program to meet hiring needs.
Alternate Sourcing Channels
She is proud of launching a program for Small Business and Independent Consultants to create new talent pipelines beyond traditional staffing agencies.

Media Appearances

CW Program Game Changer Spotlight: Lois Heo, Sr. Director, Global Contingent Workforce Program, Edwards Lifesciences. Featured in Staffing Industry Analysts

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Work History

11-2024
Sr. Director, Global Contingent Workforce Program at Edwards Lifesciences
4-2022 - 11-2024
Director, Global Contingent Workforce Program at Edwards Lifesciences
10-2020 - 4-2022
Sr. Manager, Global Contingent Workforce Program at Edwards Lifesciences
1-2014 - 3-2017
Supplemental Workforce Program Manager at Southern California Edison (SCE)
7-2012 - 1-2014
VMS/MSP Contingent Workforce Program Manager at Experian

Education

2008 - 2011
MBA from Drucker School of Management
2003 - 2004
Certification from Cal State University, San Bernardino

More Information

Social Presence :

Prographics :

Exp : 15 Location : Mission Viejo, California, United States Job Level : Senior Designation : Sr. Director, Global Contingent Workforce Program at Edwards Lifesciences
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Insights For Selling To Lois

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • If you have a lower priced product compared to the competition, call out the same
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Don’t overhype the product/pitch, keep it measured
  • Avoid rushing them, be polite and patient
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Lois is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Lois

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Lois move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Lois take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Lois

Personality Compatibility


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