Lori Stewart
Researcher · DISC type CsLori Stewart is a customer-focused leader at American Airlines with over 35 years of industry experience. As Managing Director of Business Partner Performance, she specializes in elevating the customer journey through service excellence and operational efficiency. Her background includes managing contact-center technology and international reservations, and she studied at Texas Womans University.
Lori is a strong collaborator known for her expertise in team building, coaching, and development. She is passionate about sharing experiences and best practices with fellow leaders to elevate performance. Her interests include following the latest business insights from publications like the Harvard Business Review.
She previously oversaw the International Reservations organization, leading a team of over 3, 000 members across nine different countries.
Read the full overview →How Lori shows up
The only way to convince them is by showing them examples and ample proof. Being observant comes to them naturally. They are heavily focused on quality and prefer doing things the right way, even if it takes time.
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Calculativeness (C)
Calculativeness (C) reflects the degree to which a person is likely to be cautious, systematic and analytical. Those scoring high tend to emphasise quality and accuracy.
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