Luanda Almeida in

Luanda Almeida

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Gerente Sr Operações CX at QuintoAndar
📍 São Paulo, São Paulo, Brazil

Luanda Almeida is a Senior CX and Operations Manager with over 20 years of experience at major companies like QuintoAndar and Whirlpool. With a background in Communications and Project Management, colleagues praise her as an analytical, coherent, and excellent leader focused on customer experience.

She was recognized as a top performer in Customer Experience just four months after joining her team at QuintoAndar.

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Experience
25 Years
Current Role
Gerente Sr Operações CX
Location
São Paulo, São Paulo, Brazil
Personality Overview

How Luanda shows up

Communication Style
Decision Approach
Work Preference

Behavioral traits and communication patterns that shape how this person evaluates opportunities, builds trust, and makes decisions in professional settings.

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Priorities

Topics Luanda cares about

Customer Excellence
Her career is dedicated to enhancing the customer experience, and she frequently posts about striving for excellence for her clients.
Team Leadership
Focuses on developing specialized teams and actively recruits for CX roles. A colleague described her as an "excellent leader".
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Career

Work history

6-2024
Gerente Sr Operações CX
QuintoAndar
1-2023 - 6-2024
Gerente de Atendimento ao Consumidor
Whirlpool Corporation
10-2021 - 12-2022
Gerente de operações
Whirlpool Corporation
4-2021 - 9-2021
Gerente Atendimento e Supply Chain
Whirlpool Corporation
4-2019 - 3-2021
Gerente Atendimento Pós Venda
Whirlpool Corporation
In the press

Media appearances

No media yetWe could not find public media appearances for this person.
Education
Gestão de Projetos
Universidade Paulista
Comunicação Social
Pós Graduação - Faculdades Oswaldo Cruz
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

Dominance, influence, steadiness, and calculativeness scores with guidance on how this person prefers to communicate and decide.

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