Lucy Merritt in

Lucy Merritt

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Head of Marketing & Brand at Southern Water
📍 London, England, United Kingdom

Lucy is a marketing and communications leader with over 25 years of experience enhancing brand reputation and driving growth for companies like Southern Water and ExCeL London. A graduate of the University of Kent, colleagues describe her as a consummate professional, an effective leader, and a calm, logical strategist.

Outside of her professional life, Lucy is deeply involved in the world of motorsports. She is a proud supporter of her son, Thomas Merritt, and his burgeoning career as a competitive junior racing driver, reflecting a significant family passion for the sport.

Interesting fact: Her son was the crowned 2025 BRSCC Fiesta Junior Vice Champion at Brands Hatch, a notable achievement in junior motorsports.

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Experience
26 Years
Current Role
Head of Marketing & Brand
Job Level
Mid-senior
Location
London, England, United Kingdom
Personality Overview

How Lucy shows up

Communication Style
Decision Approach
Work Preference

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Priorities

Topics Lucy cares about

Brand Reputation
Her career is centered on developing strategic plans to enhance brand reputation, manage crises, and drive customer loyalty across the utilities and live events sectors.
Junior Motorsports
A significant personal interest, she actively supports and promotes the racing career of her son, Thomas Merritt, a junior vice-champion.
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Career

Work history

4-2025
Head of Marketing & Brand
Southern Water
2-2022 - 3-2025
Head of Communications & Marketing
SES Water
1-2018 - 1-2022
Head of Marketing & Communications
ExCeL London
3-2003 - 2-2018
Marketing Manager
ExCeL London
7-1999 - 12-2002
Senior Press & PR Executive
Brands Hatch Leisure Group
In the press

Media appearances

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Education
1994 - 1997
Bachelor of Arts (B.A.)
University of Kent
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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