Luis Roberto Delgado

Activist
DISC Type : Cd

Gerente de Cobranza at Grupo Financiero Banorte

San Nicolás de Los Garza, Nuevo León, Mexico

Overview

Luis Roberto is a results-oriented Collection Manager at Grupo Financiero Banorte, where he leads a team of 100. He specializes in debt recovery, credit risk statistics, and process improvement, holding a Six Sigma Green Belt certification and a Masters degree from Universidad Tecmilenio.

He is a determined and intelligent leader, recognized for his ability to successfully manage diverse teams. His commitment to self-development is evident through recent coursework in strategic thinking, data analysis, Lean Six Sigma, and developing a digital mindset.

Unique fact: He applies Six Sigma process improvement principles to the field of financial collections.

Personality Overview

Observative

Logical And Quick

Meticulous

They don’t always try to control the conversation but neither do they like yielding it fully.  They can be nudged to make faster decisions by offering what they value. They focus on objectivity in a pitch and pay little attention to bells and whistles.

Topics They Care About

Debt Collection Strategy
As a Collection Manager, he is responsible for recovering overdue portfolios through telephone and electronic channels for a major financial group.
Process Improvement
He is a certified Six Sigma Green Belt and recently completed a foundational course in Lean Six Sigma, showing a strong interest in operational efficiency.
Data Analysis
His role involves analyzing credit card risk score statistics, and he has pursued certifications in data analysis to enhance his skills.

Media Appearances

Luis has no verified media appearances

Work History

12-2016
Gerente de Cobranza at Grupo Financiero Banorte
10-2011 - 11-2016
Supervisor Cobranza at Grupo Financiero Banorte
11-2010 - 10-2011
Capacitador y Entrenamiento at Grupo Financiero Banorte
3-2006 - 5-2008
Analista de contabilidad at Despacho de Contadores Públicos Ramiro Garza y Asociados

Education

7-2022 - 3-2024
Maestria from Universidad Tecmilenio
2005 - 2009
Licenciado from Universidad Autónoma de Nuevo León

More Information

Social Presence :

Prographics :

Exp : 17 Location : San Nicolás de Los Garza, Nuevo León, Mexico Job Level : N/A Designation : Gerente de Cobranza at Grupo Financiero Banorte
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Insights For Selling To Luis Roberto

During A Call Or A Meeting

DO's

  • Ask them questions confidently while doing discovery, don’t be apologetic
  • Refer to testimonials from others in similar positions
  • Get to the point quickly instead of spending too much time on pleasantries

DONT's

  • Don’t expect them to change their mind quickly if they say no once
  • Don’t try to be an alpha salesperson, give them equal space
  • Refrain from asking too many questions

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Luis Roberto is

  • Confidence in the product plays an important role, followed by powerful testimonials.
  • Will you ever get a clear answer from Luis Roberto

  • They might hesitate a little, but they will say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Luis Roberto move?

  • Their decision making speed is somewhere in the middle.
  • Can Luis Roberto take some risk or not?

  • Once they have analyzed the pros and cons, they can take some risks.

You And Luis Roberto

Personality Compatibility


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