Luke Matthews in

Luke Matthews

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Delivery Performance Improvement Manager at Royal Mail
📍 Newton Abbot, England, United Kingdom

Luke Matthews is a Delivery Performance Improvement Manager at Royal Mail, skilled in coaching and operations within the logistics industry. An alumnus of Henley Business School, he focuses on building positive stakeholder relationships to drive results and has a background in managing teams at both Subway and KFC.

He is a passionate advocate for employee well-being, an effort for which he was formally recognized by his peers. Luke also shows a strong sense of community safety, actively promoting measures to protect postal workers. He has a demonstrated interest in the quick-service restaurant industry.

Luke was nominated for the Heart of Royal Mail recognition award for his significant impact on raising well-being awareness.

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Experience
17 Years
Current Role
Delivery Performance Improvement Manager
Job Level
Middle
Location
Newton Abbot, England, United Kingdom
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Luke cares about

Manager Upskilling
He was instrumental in developing a new 2-day upskilling course for front-line managers, aimed at enhancing their technical skills and knowledge.
Performance Improvement
His role focuses on utilizing key technical knowledge and coaching to help delivery managers achieve sustainable scorecard improvements.
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Career

Work history

1-2023
Delivery Performance Improvement Manager
Royal Mail
6-2022 - 1-2023
Special Event Manager
Royal Mail
2-2021 - 1-2023
Pipeline Performance Coach
Royal Mail
6-2015 - 2-2017
Area Manager
Subway - Fresh Southwest Ltd
10-2010 - 5-2015
Area Manager at Britain's Top Employer
KFC UKI
In the press

Media appearances

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Education
1-2022 - 1-2024
Business Administration and Management
Henley Business School
2000 - 2002
dipolma in Sports Science
south devon college
Social presence
in
Behavioral profile

DISC profile (public)

DISC behavioral profile

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