Mac Munsayac, MBA
Login to view DISC.Mac Munsayac is the Vice President for Customer Experience at Philippine Airlines, leading initiatives to enhance the end-to-end passenger journey. He oversees in-house and partner teams, driving digital, contact center, and service quality programs.
He is passionate about transforming experiences to build loyalty and trust, with interests in technology and innovation. He also enjoys community involvement, particularly with Missionaries of the Poor.
Mac holds a Post Graduate Diploma in Artificial Intelligence and Machine Learning from the Asian Institute of Management.
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