Maneesh Menda

Questioner
DISC Type : c

Global Head of HR Delivery at Citi

Mumbai, Maharashtra, India

Overview

Maneesh Menda is the Global Head of HR Delivery at Citi, leveraging over three decades of leadership experience in HR, finance, and operations. A Chartered Accountant by profession, he has a history of leading large global teams at NatWest Group and Standard Chartered, specializing in optimizing international HR services and processes.

As a thought leader, Maneesh actively engages with the HR community by participating in industry events to share his expertise. He values connecting with his global teams in person and is passionate about fostering a positive work culture focused on employee well-being and continuous learning.

Uniquely, his background as a Chartered Accountant brings a strong financial and risk management perspective to his global HR leadership role.

Personality Overview

Not Easily Convinced

Systematic

Price-Sensitive

They generally do not appreciate an overfriendly approach and prefer to stay to-the-point.  They prefer to do thorough analysis of any situation. It is quite likely of them to ask for pricing or other concessions.

Topics They Care About

Global HR Delivery
As Global Head of HR Delivery at Citi, he is responsible for leading a global team to provide world-class HR services and streamline processes internationally.
Employee Engagement
He has publicly emphasized the critical role of line managers and organizational agility in fostering a positive and engaging work environment for employees.
Continuous Learning
He advocates for building a culture of continuous learning, upskilling, and providing employees with opportunities for internal career mobility.

Media Appearances

Citi Appoints Maneesh Menda as Global Head of HR Delivery. Featured in HROstrum

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Maneesh Menda joins Citi as Global Head of HR Delivery. Featured in PeopleMatters

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Maneesh Menda joins Citi as Global Head of HR Delivery. Featured in HR Awards (hrawards.ie)

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Work History

9-2025
Global Head of HR Delivery at Citi
10-2022 - 9-2025
Head of HR- International Hubs at NatWest Group
5-2020 - 10-2022
Head Of Human Resources at NatWest Group
7-2015 - 5-2020
Senior HR Business Partner -Operations, Shared Services & Support functions India at NatWest Group
7-2014 - 6-2015
Head of Performance Reward and Benefit Delivery, Africa at Standard Chartered Bank

Education

1994 - 1998
FCA from Institute of Chartered Accountants of India
1989 - 1994
B Com from St. Joseph's College (Autonomous) Devagiri, Calicut

More Information

Social Presence :

Prographics :

Exp : 24 Location : Mumbai, Maharashtra, India Job Level : Mid-senior Designation : Global Head of HR Delivery at Citi
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Insights For Selling To Maneesh

During A Call Or A Meeting

DO's

  • Tell them that you will come back if you don’t have a good answer for a question
  • Emphasize on objective proof of ROI, help them do a thorough evaluation
  • If you have a lower priced product compared to the competition, call out the same

DONT's

  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.
  • Avoid rushing them, be polite and patient
  • Don’t try to be too friendly or informal with them

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Maneesh is

  • Ensuring that the product delivers ROI, cost-effective pricing and process compliance are very important for them.
  • Will you ever get a clear answer from Maneesh

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Maneesh move?

  • If they have the information that they need, they can move fast at making their decisions.
  • Can Maneesh take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Maneesh

Personality Compatibility


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