Marc Phillips in

Marc Phillips

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ITSM/Cross Functional Service Delivery Manager at Zensar Technologies
📍 Aubrey, Texas, United States

Marc Phillips is a hands-on IT leader at Zensar Technologies with over 15 years of experience in infrastructure, service, and project management for complex enterprises. He is a certified ServiceNow System Administrator, and colleagues describe him as highly driven, detail-oriented, and customer-focused.

He received a Certificate of Appreciation for his outstanding performance and lasting contribution to the "River2 Project" while at Philips Electronics.

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Experience
21 Years
Current Role
ITSM/Cross Functional Service Delivery Manager
Job Level
Middle
Location
Aubrey, Texas, United States
Personality Overview

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Communication Style
Decision Approach
Work Preference

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Priorities

Topics Marc cares about

IT Service Management
His career centers on ITSM, having implemented and owned incident, problem, change, request, asset, and configuration management processes in ServiceNow environments.
ServiceNow Platform
As a certified ServiceNow System Administrator, he has managed teams of developers and administrators, and developed dashboards and reporting within the platform.
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Career

Work history

3-2018
ITSM/Cross Functional Service Delivery Manager
Zensar Technologies
7-2016 - 2-2018
IT Project Manager
Xtreme Auto Solutions
12-2015 - 3-2016
IT Technical Support Consultant
Extreme Iron Pro Gym
12-2009 - 8-2015
IT Change and Release Manager
Philips Electronics
7-2008 - 12-2009
IT Incident Manager
Philips Electronics
In the press

Media appearances

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Education
1996 - 1998
Coursework
ITT Technical Institute-Dallas
1994 - 1995
Coursework
Invalid9380
Social presence
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Behavioral profile

DISC profile (public)

DISC behavioral profile

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