Marc Stein

Captain
DISC Type : DS

VP, Global Partnerships at Customer.io

San Francisco, California, United States

Overview

Marc Stein is a results-driven partnership leader with 25 years of experience in GTM strategy and revenue growth at companies like Adobe and Splunk. As VP of Global Partnerships at Customer. io, he focuses on scaling partner ecosystems. People who have worked with him describe him as strategic, data-driven, thoughtful, and generous.

Outside of work, Marc is a passionate golfer, humorously referring to himself as a "Hack Golfer" in his professional headline. This interest suggests an appreciation for strategy, precision, and perseverance, qualities that are also reflected in his professional career and leadership style.

He is a nine-time recipient of the Adobe Presidents Club award, showcasing a long history of consistent, high-level sales achievement.

Personality Overview

Output-Driven

Consummate Professional

Dynamic But Sincere

They are very professional in their approach and can weigh multiple perspectives together.  They might take some time to make their mind up but once they do, they don't change it easily. They exhibit a rare combination of being result-oriented but patient at the same time.

Topics They Care About

Partner Ecosystems
His entire career is focused on building and scaling partnership programs, with a mission to turn them into the primary growth engine for his company.
GTM Strategy
He has extensive experience building and leading high-performance go-to-market teams and scaling revenue engines across complex enterprise organizations.
Servant Leadership
Recommendations consistently praise his supportive, servant-based leadership style, highlighting his focus on listening to his team and making strategic decisions that benefit everyone.

Media Appearances

Marc has no verified media appearances

Work History

3-2025
VP, Global Partnerships at Customer.io
6-2023 - 3-2025
Head of GSI & Technology Alliances at Alteryx
5-2021 - 6-2023
Global Vice President, Partnerships at Nextiva
6-2019 - 5-2021
Vice President, Commercial Partner Business at Splunk
3-2008 - 3-2019
Executive Director, Worldwide Strategic Alliances & Channel Sales at Adobe

Education

Industrial Engineering Technology from California Polytechnic State University-San Luis Obispo

More Information

Social Presence :

Prographics :

Exp : 14 Location : San Francisco, California, United States Job Level : Senior Designation : VP, Global Partnerships at Customer.io
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Insights For Selling To Marc

During A Call Or A Meeting

DO's

  • During followups, use phone or text if needed, they should be fine
  • Stick to your standard pitch and qualifying script, don't try to wing it
  • Come across as a trustworthy professional and be respectful, they usually know their game

DONT's

  • Don't shy away from asking hard questions, but be extra polite
  • Don't take their patience for granted, avoid long-winding sermons
  • Don't get into pricing discussions early on, steer conversation towards proven results

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Marc is

  • Strong proof of impact and their conviction will matter the most, but they wouldn't want to act unilaterally either
  • Will you ever get a clear answer from Marc

  • They will say no if they are not convinced but you will have to prompt them.

Insights For Deal Planning

    How fast (or slow) will Marc move?

  • They will want to understand things well but can move fast once they have a clear picture.
  • Can Marc take some risk or not?

  • They have good risk tolerance but are likely to think it through once or twice.

You And Marc

Personality Compatibility


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