Margaret Shen

Questioner
DISC Type : c

Head of GTM and Operations at Modal

New York, New York, United States

Overview

Margaret leads Go-to-Market and Business Operations at Modal, where she joined as the first business hire. With a background in Computer Science from Stanford and an MBA from Harvard, she leverages her experience from venture capital firms like Accel and product management roles at Dropbox to scale the companys growth.

Originally from the Bay Area, Margaret enjoys biking and spending time with cats in her spare time. Her early interest in science led her to an internship in stem cell research during high school.

She was instrumental in scaling Modal from a 10-person team, helping build it into a company with a "9-figure revenue machine. "

Personality Overview

Systematic

Cautious & Analytical

Not Easily Convinced

They prefer to do thorough analysis of any situation.  While they don't hesitate to ask questions, they are generally risk-averse and tend to be late adopters. They are more likely than others to negotiate on pricing and terms.

Topics They Care About

AI Market Dynamics
Actively tracks and comments on mergers and acquisitions within the AI infrastructure and inference provider landscape, indicating a deep interest in market consolidation and competition.
Startup Scaling
As the first business hire at Modal, she has been integral to its growth and is focused on building the operational and revenue functions to support rapid expansion.
GTM Technology Stacks
Publicly endorsed the CRM Attio, emphasizing the need for modern, flexible tools with powerful data models to support a product-led growth motion.

Media Appearances

Margaret has no verified media appearances

Work History

9-2023
Head of GTM and Operations at Modal
6-2022 - 8-2022
Summer Associate at Accel
10-2021 - 5-2023
Venture Fellow at Pear VC
3-2021 - 9-2021
Venture Fellow at Comma Capital
9-2020 - 8-2021
Product Manager at OakNorth

Education

Master of Business Administration - MBA from Harvard Business School
Computer Science (Artificial Intelligence track) - BS from Stanford University

More Information

Social Presence :

Prographics :

Exp : 11 Location : New York, New York, United States Job Level : Mid-senior Designation : Head of GTM and Operations at Modal
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Insights For Selling To Margaret

During A Call Or A Meeting

DO's

  • Emphasise more on facts and measurable benefits
  • Keep some extra margin in hand as they will likely negotiate the pricing
  • Emphasize on objective proof of ROI, help them do a thorough evaluation

DONT's

  • Avoid rushing them, be polite and patient
  • Don’t overhype the product/pitch, keep it measured
  • Avoid phrases like ‘do not worry about’, ‘no one compares to’ etc.

When Cold Calling

When Writing An Email

While Negotiating & Closing

    The secret to closing fast with Margaret is

  • Confidence that the product provides ROI, effective pricing and process adherence matter the most to them.

  • Will you ever get a clear answer from Margaret

  • It doesn’t come naturally to them but they can say no if they are not convinced.

Insights For Deal Planning

    How fast (or slow) will Margaret move?

  • They can move at a reasonable pace while making their decisions if they have the necessary information.

  • Can Margaret take some risk or not?

  • They can take some risk if they are confident that they have analyzed the circumstances well.


You And Margaret

Personality Compatibility


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